Photon
Job Description
We are seeking a hybrid Business Analyst / Project Manager (BA/PM) with deep experience in retail POS systems and mobile application projects, ideally involving React Native and Android-based hardware such as PAX E700 . The ideal candidate will play a dual role-driving detailed business analysis and leading project execution-to ensure successful end-to-end delivery.
You will act as a strategic bridge between stakeholders, UX, development, QA, and DevOps teams. You'll gather, validate, and manage requirements while also owning project planning, tracking, and stakeholder communication across the software development lifecycle.
Key Responsibilities: Business Analysis Responsibilities:
Collaborate with Product Owners, UX, and engineering teams to define, document, and validate functional requirements for POS systems (PAX E700 and softPOS) and mobile applications.
Create and maintain detailed user stories, acceptance criteria, process flows, and functional documentation using JIRA and Confluence.
Work closely with UX/UI and Research teams to ensure requirements are clearly translated into prototypes and final designs.
Support QA by reviewing test cases, ensuring requirements traceability, and assisting in defect triage during UAT.
Lead and facilitate stakeholder workshops, scope alignment sessions, and requirement walkthroughs.
Assist in stakeholder communications, training documentation, and change management activities.
Project Management Responsibilities:
Define project scope, objectives, and success metrics in alignment with business goals.
Develop and maintain detailed project plans, timelines, and milestone tracking using Agile methodologies.
Manage sprint planning, backlog grooming, daily stand-ups, retrospectives, and sprint reviews.
Track progress and risks, proactively address blockers, and escalate issues when necessary.
Serve as the primary point of contact for client and internal stakeholders regarding status, deliverables, and issue resolution.
Ensure alignment across cross-functional teams (engineering, design, QA, DevOps) to deliver on-time and within scope.
Monitor project health and maintain transparency through reporting, dashboards, and status updates.
Required Skills & Experience:
6+ years of experience as a Business Analyst , Project Manager , or hybrid BA/PM in digital or enterprise software projects.
Strong domain knowledge in retail POS , mobile apps, and Android-based systems .
Hands-on experience with Android POS devices such as PAX E700 , softPOS , or similar.
Proven track record in Agile (Scrum or SAFe) project delivery.
Strong proficiency with JIRA, Confluence, and Agile collaboration tools.
Familiarity with React Native , mobile UX best practices, and device-level behavior on Android.
Excellent communication, stakeholder engagement, and facilitation skills.
Experience in retail , eCommerce , or education sectors.
Exposure to usability testing, system integration, API documentation (Swagger), or migration projects.
Tools & Platforms:
JIRA / Confluence (Project tracking and documentation)
Slack / MS Teams (Team communication)
Figma (UI collaboration and prototype review)
Miro / Lucidchart (Process flows and system diagrams)
Swagger (API familiarity is a plus)
We are seeking a hybrid Business Analyst / Project Manager (BA/PM) with deep experience in retail POS systems and mobile application projects, ideally involving React Native and Android-based hardware such as PAX E700 . The ideal candidate will play a dual role-driving detailed business analysis and leading project execution-to ensure successful end-to-end delivery.
You will act as a strategic bridge between stakeholders, UX, development, QA, and DevOps teams. You'll gather, validate, and manage requirements while also owning project planning, tracking, and stakeholder communication across the software development lifecycle.
Key Responsibilities: Business Analysis Responsibilities:
Collaborate with Product Owners, UX, and engineering teams to define, document, and validate functional requirements for POS systems (PAX E700 and softPOS) and mobile applications.
Create and maintain detailed user stories, acceptance criteria, process flows, and functional documentation using JIRA and Confluence.
Work closely with UX/UI and Research teams to ensure requirements are clearly translated into prototypes and final designs.
Support QA by reviewing test cases, ensuring requirements traceability, and assisting in defect triage during UAT.
Lead and facilitate stakeholder workshops, scope alignment sessions, and requirement walkthroughs.
Assist in stakeholder communications, training documentation, and change management activities.
Project Management Responsibilities:
Define project scope, objectives, and success metrics in alignment with business goals.
Develop and maintain detailed project plans, timelines, and milestone tracking using Agile methodologies.
Manage sprint planning, backlog grooming, daily stand-ups, retrospectives, and sprint reviews.
Track progress and risks, proactively address blockers, and escalate issues when necessary.
Serve as the primary point of contact for client and internal stakeholders regarding status, deliverables, and issue resolution.
Ensure alignment across cross-functional teams (engineering, design, QA, DevOps) to deliver on-time and within scope.
Monitor project health and maintain transparency through reporting, dashboards, and status updates.
Required Skills & Experience:
6+ years of experience as a Business Analyst , Project Manager , or hybrid BA/PM in digital or enterprise software projects.
Strong domain knowledge in retail POS , mobile apps, and Android-based systems .
Hands-on experience with Android POS devices such as PAX E700 , softPOS , or similar.
Proven track record in Agile (Scrum or SAFe) project delivery.
Strong proficiency with JIRA, Confluence, and Agile collaboration tools.
Familiarity with React Native , mobile UX best practices, and device-level behavior on Android.
Excellent communication, stakeholder engagement, and facilitation skills.
Experience in retail , eCommerce , or education sectors.
Exposure to usability testing, system integration, API documentation (Swagger), or migration projects.
Tools & Platforms:
JIRA / Confluence (Project tracking and documentation)
Slack / MS Teams (Team communication)
Figma (UI collaboration and prototype review)
Miro / Lucidchart (Process flows and system diagrams)
Swagger (API familiarity is a plus)