The Little Clinic
Join to apply for the
Patient Care Tech - PRN
role at
The Little Clinic .
Base pay range: $18.40/hr – $19.45/hr.
Under the day‑to‑day direction of the on‑duty nurse practitioner or physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. The role involves performing administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy.
Responsibilities
Greet customers or potential patients while in the front area or near the clinic.
Clean and organize the clinic space daily, including taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and disinfecting equipment.
Answer questions, following HIPAA guidelines while in the front area, and consult with the provider for questions related to scope of services.
Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow.
Complete the registration process, placing the patient under the respective scheduler book for the provider on duty.
Verify the patient or responsible party's identity using a government‑issued source.
Determine method of payment, describe available payment options, collect payments, and log them in the EHR.
Collect the patient or responsible party's insurance information, if applicable, and record it in the EHR.
Scan all appropriate documents or alert the provider if they need to complete the scanning.
Escort the patient to the exam room and determine the patient's chief complaint.
Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies.
Continue to process the patients in the waiting following appropriate clinic flow.
Provide waiting patients or potential patients guidance on registration, wait time, services that may be rendered, and payment methods.
Answer phones, respond to questions, and return patient/provider calls; complete daily patient call‑backs per policy.
Participate in and prepare for off‑site events as needed.
Put together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shipping.
If a float, travel to designated clinics within a specified geographic area.
Advanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty and report negative labs to patients per direction of provider.
Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Minimum Requirements
High School Diploma or GED.
Basic computer skills.
Excellent administrative, communication, and organizational skills with high attention to detail.
Basic math skills (i.e., counting, addition, and subtraction).
Ability to work cooperatively in a fast‑paced, team‑based environment.
Excellent customer service, organizational, and task‑management skills.
Desired Qualifications
Any previous experience in retail, customer service, or healthcare.
Knowledge of infection control practices; assist in maintaining a safe, quality‑based, survey‑ready healthcare environment as required to maintain Joint Commission Accreditation.
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.
Our clinics are staffed by board‑certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who work as a team to provide high‑quality, affordable healthcare in convenient retail settings. Join us on our mission to simplify healthcare in America and help individuals live healthier lives in our communities.
#J-18808-Ljbffr
Patient Care Tech - PRN
role at
The Little Clinic .
Base pay range: $18.40/hr – $19.45/hr.
Under the day‑to‑day direction of the on‑duty nurse practitioner or physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. The role involves performing administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy.
Responsibilities
Greet customers or potential patients while in the front area or near the clinic.
Clean and organize the clinic space daily, including taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and disinfecting equipment.
Answer questions, following HIPAA guidelines while in the front area, and consult with the provider for questions related to scope of services.
Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow.
Complete the registration process, placing the patient under the respective scheduler book for the provider on duty.
Verify the patient or responsible party's identity using a government‑issued source.
Determine method of payment, describe available payment options, collect payments, and log them in the EHR.
Collect the patient or responsible party's insurance information, if applicable, and record it in the EHR.
Scan all appropriate documents or alert the provider if they need to complete the scanning.
Escort the patient to the exam room and determine the patient's chief complaint.
Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies.
Continue to process the patients in the waiting following appropriate clinic flow.
Provide waiting patients or potential patients guidance on registration, wait time, services that may be rendered, and payment methods.
Answer phones, respond to questions, and return patient/provider calls; complete daily patient call‑backs per policy.
Participate in and prepare for off‑site events as needed.
Put together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shipping.
If a float, travel to designated clinics within a specified geographic area.
Advanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty and report negative labs to patients per direction of provider.
Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Minimum Requirements
High School Diploma or GED.
Basic computer skills.
Excellent administrative, communication, and organizational skills with high attention to detail.
Basic math skills (i.e., counting, addition, and subtraction).
Ability to work cooperatively in a fast‑paced, team‑based environment.
Excellent customer service, organizational, and task‑management skills.
Desired Qualifications
Any previous experience in retail, customer service, or healthcare.
Knowledge of infection control practices; assist in maintaining a safe, quality‑based, survey‑ready healthcare environment as required to maintain Joint Commission Accreditation.
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.
Our clinics are staffed by board‑certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who work as a team to provide high‑quality, affordable healthcare in convenient retail settings. Join us on our mission to simplify healthcare in America and help individuals live healthier lives in our communities.
#J-18808-Ljbffr