Wisconsin Community Services, Inc.
Support and Service Coordinator - Children’s Long Term Support Program (CLTS)
Wisconsin Community Services, Inc., Milwaukee, Wisconsin, United States, 53244
Support and Service Coordinator – Children’s Long Term Support Program (CLTS)
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Support and Service Coordinator – Children’s Long Term Support Program (CLTS)
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Wisconsin Community Services, Inc.
1 week ago – Be among the first 25 applicants.
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Wisconsin Community Services is an Equal Opportunity Employer (M/F/Disability/Vet).
Job Code: 2023‑SPECIALI‑041 • Location: Milwaukee • Department: Children’s Long Term Support • Status: Full Time.
Position Summary The CLTS Waiver Program is one of Wisconsin’s Home and Community Based Services (HCBS) Medicaid Waiver programs, federally authorized under 1915(c) of the Social Security Act. HCBS waiver programs provide Medicaid funding that may be used to fund allowable support and services that promote individuals in the waiver to access and inclusion in their home and community. Eligible participants include youth between the ages of 0‑22 with developmental, severe emotional, and/or physical needs, who are also functionally and financially eligible for Medicaid.
The Support and Service Coordinator (SSC) coordinates and facilitates access to all services and support, both formal and informal, which are needed by the child and family to meet their identified needs. SSC uses knowledge of available programs and services to create an individualized service plan that best supports the child and family in pursuit of their desired outcomes. A primary responsibility of the SSC is promoting the child’s health, safety, and welfare in their home and community.
Essential Functions
Coordinates and facilitates services with the child and family to meet the developmental, emotional, and physical needs of the enrolled youth in CLTS.
Provides family‑centered, trauma‑informed, culturally intelligent services through monthly contacts, direct contact with the family at least every three months, face‑to‑face contact at least every six months (with the child or youth), and at least one face‑to‑face contact per year at the child and family’s place of residence.
Provides community-based services that promote inclusion and access in the community and youth’s home.
Assists to establish and maintain all aspects of program functional and financial eligibility.
Assesses and periodically reassesses the child’s or youth’s health, safety, and functional capacity.
Identifies vulnerable and high‑risk children and ensures heightened care coordination, collaborating with other agencies when applicable.
Provides crisis and critical‑incident intervention and resolution.
Mandated reporter responsibilities include making reports of mental health, safety, or well‑being of a child or youth to the Wisconsin Department of Health Services.
Develops and executes family‑centered service plans to meet the individualized needs of the youth and family.
Authorizes support and services provided through the CLTS Program.
Manages the coordination of benefits for the supports and services in the service plan to ensure high quality services.
Provides advocacy and resources for the child or youth and their family to independently obtain access to services and support, regardless of funding source.
Provides transitional support for the CLTS Program enrollment and disenrollment.
Completes all required training including CLTS specific training and shadowing, functional screen training, and mandated reporter training.
Compiles and maintains required documentation, completing paperwork in a strength‑based and youth/family‑centered manner.
Follows all SSC policies and procedures outlined by Milwaukee County Children Youth and Family Services.
Other Duties and Responsibilities
Attends required training and participates in staffing, weekly/monthly meetings, and consultations, as needed.
Assists with child and family coverage for co‑workers as needed or directed.
Performs other job‑related duties necessary to carry out the responsibilities of the position.
Job Qualifications Knowledge, Skills and Abilities:
Working knowledge of youth and young adults experiencing disability needs; patience and understanding of traumatic life situations; ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; proficient with Microsoft Word and Excel; performs basic computer functions; uses time efficiently and effectively; ability to multi‑task; sensitivity towards cultural, ethnic, and disability needs.
Minimal Qualifications
Must possess a bachelor’s degree in a health or human services‑related field and one year of experience working with individuals with disabilities.
Complete all mandatory CLTS training and shadowing.
Working knowledge of computer applications preferred (Windows and Microsoft Word).
Ability to provide strength‑based, family‑centered, trauma‑informed, and culturally sensitive services to children and families with disability, emotional, physical, and life needs.
Knowledge and skills to work with children, young adults and families.
Valid driver’s license, automobile, and insurance sufficient to meet agency requirements.
Meet all employee requirements including references, criminal background check, and driver’s license check.
Other Job Information Reports directly to the CLTS Supervisor. Has contact with a wide variety of individuals including youth and family members, other program staff, collateral contacts, formal and informal family supports, funders, Milwaukee County Department of Health and Human Services Children Youth and Family Services Division, Milwaukee Public Schools (MPS) staff and administrators, staff of youth disability serving agencies and the general public.
Working Conditions Work is performed primarily in a busy office environment serving children, young adults and families. Some of the work is done stationary at a desk using a computer; requires outreach in the community and families’ homes; much of the outreach is done throughout Milwaukee County neighborhoods and several hours per day may be spent driving; hours average 40 per week; flexible work schedule includes some hours outside the normal work schedule on evenings and weekends.
Physical Demands Duties require possible activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention in extreme situations. Driving required.
Wisconsin Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.
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Support and Service Coordinator – Children’s Long Term Support Program (CLTS)
role at
Wisconsin Community Services, Inc.
1 week ago – Be among the first 25 applicants.
To apply for this position, scroll down to the bottom of this page and click the button that reads: "APPLY NOW"
Returning Applicant?
Login Now
Start Over with Job Search.
Wisconsin Community Services is an Equal Opportunity Employer (M/F/Disability/Vet).
Job Code: 2023‑SPECIALI‑041 • Location: Milwaukee • Department: Children’s Long Term Support • Status: Full Time.
Position Summary The CLTS Waiver Program is one of Wisconsin’s Home and Community Based Services (HCBS) Medicaid Waiver programs, federally authorized under 1915(c) of the Social Security Act. HCBS waiver programs provide Medicaid funding that may be used to fund allowable support and services that promote individuals in the waiver to access and inclusion in their home and community. Eligible participants include youth between the ages of 0‑22 with developmental, severe emotional, and/or physical needs, who are also functionally and financially eligible for Medicaid.
The Support and Service Coordinator (SSC) coordinates and facilitates access to all services and support, both formal and informal, which are needed by the child and family to meet their identified needs. SSC uses knowledge of available programs and services to create an individualized service plan that best supports the child and family in pursuit of their desired outcomes. A primary responsibility of the SSC is promoting the child’s health, safety, and welfare in their home and community.
Essential Functions
Coordinates and facilitates services with the child and family to meet the developmental, emotional, and physical needs of the enrolled youth in CLTS.
Provides family‑centered, trauma‑informed, culturally intelligent services through monthly contacts, direct contact with the family at least every three months, face‑to‑face contact at least every six months (with the child or youth), and at least one face‑to‑face contact per year at the child and family’s place of residence.
Provides community-based services that promote inclusion and access in the community and youth’s home.
Assists to establish and maintain all aspects of program functional and financial eligibility.
Assesses and periodically reassesses the child’s or youth’s health, safety, and functional capacity.
Identifies vulnerable and high‑risk children and ensures heightened care coordination, collaborating with other agencies when applicable.
Provides crisis and critical‑incident intervention and resolution.
Mandated reporter responsibilities include making reports of mental health, safety, or well‑being of a child or youth to the Wisconsin Department of Health Services.
Develops and executes family‑centered service plans to meet the individualized needs of the youth and family.
Authorizes support and services provided through the CLTS Program.
Manages the coordination of benefits for the supports and services in the service plan to ensure high quality services.
Provides advocacy and resources for the child or youth and their family to independently obtain access to services and support, regardless of funding source.
Provides transitional support for the CLTS Program enrollment and disenrollment.
Completes all required training including CLTS specific training and shadowing, functional screen training, and mandated reporter training.
Compiles and maintains required documentation, completing paperwork in a strength‑based and youth/family‑centered manner.
Follows all SSC policies and procedures outlined by Milwaukee County Children Youth and Family Services.
Other Duties and Responsibilities
Attends required training and participates in staffing, weekly/monthly meetings, and consultations, as needed.
Assists with child and family coverage for co‑workers as needed or directed.
Performs other job‑related duties necessary to carry out the responsibilities of the position.
Job Qualifications Knowledge, Skills and Abilities:
Working knowledge of youth and young adults experiencing disability needs; patience and understanding of traumatic life situations; ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; proficient with Microsoft Word and Excel; performs basic computer functions; uses time efficiently and effectively; ability to multi‑task; sensitivity towards cultural, ethnic, and disability needs.
Minimal Qualifications
Must possess a bachelor’s degree in a health or human services‑related field and one year of experience working with individuals with disabilities.
Complete all mandatory CLTS training and shadowing.
Working knowledge of computer applications preferred (Windows and Microsoft Word).
Ability to provide strength‑based, family‑centered, trauma‑informed, and culturally sensitive services to children and families with disability, emotional, physical, and life needs.
Knowledge and skills to work with children, young adults and families.
Valid driver’s license, automobile, and insurance sufficient to meet agency requirements.
Meet all employee requirements including references, criminal background check, and driver’s license check.
Other Job Information Reports directly to the CLTS Supervisor. Has contact with a wide variety of individuals including youth and family members, other program staff, collateral contacts, formal and informal family supports, funders, Milwaukee County Department of Health and Human Services Children Youth and Family Services Division, Milwaukee Public Schools (MPS) staff and administrators, staff of youth disability serving agencies and the general public.
Working Conditions Work is performed primarily in a busy office environment serving children, young adults and families. Some of the work is done stationary at a desk using a computer; requires outreach in the community and families’ homes; much of the outreach is done throughout Milwaukee County neighborhoods and several hours per day may be spent driving; hours average 40 per week; flexible work schedule includes some hours outside the normal work schedule on evenings and weekends.
Physical Demands Duties require possible activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention in extreme situations. Driving required.
Wisconsin Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.
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