The Ohio State University Wexner Medical Center
REMOTE - Revenue Cycle Services Coordinator 2
The Ohio State University Wexner Medical Center, Indiana, Pennsylvania, us, 15705
Scope of Position
The Revenue Cycle Department is responsible for providing excellent customer service while processing patient demographic and insurance information efficiently and accurately. Areas within the Revenue Cycle include pre‑registration, registration, pre‑certification, financial clearance and counseling, financial assistance, scheduling, billing, claims follow‑up, customer service and cash collection. The primary responsibility of staff with the Revenue Cycle is to ensure the collection of net revenue for services rendered.
Position Summary The Revenue Cycle Services Coordinator is responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures. Department roles may include, but are not limited to: payment posting, cash reconciliation, refund/credit processing, insurance follow‑up, customer service in a call center setting, self‑pay collections, or claim submission.
Minimum Requirements
High School Diploma or GED.
PC Knowledge and interpersonal, verbal, and written communication.
Minimum 6 months experience in customer service or a healthcare environment.
Preferred
6 months or more experience using PCs, websites, and Microsoft Office products, with emphasis in Word & Office.
Demonstrated interpersonal, verbal & written communication skills.
Ability to handle difficult customers in stressful situations, resolve conflicts independently and within a team, and accurately escalated to upper management when appropriate.
Works independently and collaboratively with others, and identifies opportunities for new work.
Self‑motivated, dependable, detail oriented, highly organized.
Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, review these frequently asked questions.
Thank you for your interest in working at Ohio State.
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.
The university is an equal opportunity employer, including veterans and disability.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at The Ohio State University Wexner Medical Center by 2x.
Get notified about new Service Coordinator jobs in Ohio, IN.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Position Summary The Revenue Cycle Services Coordinator is responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures. Department roles may include, but are not limited to: payment posting, cash reconciliation, refund/credit processing, insurance follow‑up, customer service in a call center setting, self‑pay collections, or claim submission.
Minimum Requirements
High School Diploma or GED.
PC Knowledge and interpersonal, verbal, and written communication.
Minimum 6 months experience in customer service or a healthcare environment.
Preferred
6 months or more experience using PCs, websites, and Microsoft Office products, with emphasis in Word & Office.
Demonstrated interpersonal, verbal & written communication skills.
Ability to handle difficult customers in stressful situations, resolve conflicts independently and within a team, and accurately escalated to upper management when appropriate.
Works independently and collaboratively with others, and identifies opportunities for new work.
Self‑motivated, dependable, detail oriented, highly organized.
Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, review these frequently asked questions.
Thank you for your interest in working at Ohio State.
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.
The university is an equal opportunity employer, including veterans and disability.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at The Ohio State University Wexner Medical Center by 2x.
Get notified about new Service Coordinator jobs in Ohio, IN.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr