Terminix International
Branch Support Coordinator
Terminix International, Little Rock, Arkansas, United States, 72208
Benefits Start Day 1 for Full‑Time Colleagues – No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in pest control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world’s leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to “protect people, enhance lives, and preserve the planet.”
Key Performance Indicators
Assists with achieving Customer Retention Targets
Assists with achieving NPS/ CVC Results
Assists with achieving APBITA Targets
Assists with achieving Revenue Targets
Assists with achieving AR/ DSO Targets
Principal Duties and Responsibilities To perform this job successfully, an individual must be able to execute each essential duty. Responsibilities include but are not limited to the following:
General Admin Tasks
Responsible for day‑to‑day branch administrative duties such as customer experience, billing and invoicing, maintaining system records, scheduling, and sales entry.
Responsible for accounts payable processes including creating POs and coding/processing bills.
Responsible for accounts receivable processes including partnering with the collection team, handling credit requests, refunds, price changes, and pulling invoices as appropriate.
Customer contract management (database, price increases, new agreements).
Responsible for office supply inventory.
Responsible for WDS support (sales entry, routing, client contact info & client inventory updates).
Successfully supports branches in other assigned functions as delegated.
Admin/Warehouse Tasks
Maintain adequate inventories of all supplies alongside the warehouse manager (if applicable).
Maintain branch holiday pipeline.
WDS support (sales delivery tickets, replacement tickets/blooming tickets; master blooming schedules).
Admin Month‑End Tasks
Assist with commission SOP.
Manage/assist with MUR reporting.
Physical inventory processes (WDS).
CANDIDATE SUMMARY Required Experience
3‑5 years business administrative experience preferred.
Skill with Google Suite preferred.
Experience supervising others preferred.
Required Leadership Traits and Characteristics
Excellent listening and communication skills.
Excellent customer service skills.
Skill in written and verbal communication.
Skill in organization and time management – ability to work on multiple tasks and take direction from multiple departments at once.
Skill in providing timely, clear, and concise feedback.
Attention to detail and analytical skills.
Customer focus and growth mindset.
Outstanding problem‑solving abilities.
Ability to handle stress and stress‑related situations.
Ability to work independently and take initiative.
Formal Education, Qualifications or Training
High school diploma or GED required.
3‑5 years experience in a similar administrative role preferred.
#RTX100
Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world‑class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career.
Training and development programs available.
Tuition reimbursement benefits (for FT colleagues).
Health and Wellness
Health benefits including medical, dental, vision, disability, and life insurance plus much more.
Full‑time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1.
Savings and Retirement
401(k) retirement plan with company‑matching contributions.
Work‑Life Balance
Vacation days & sick days.
Company‑paid holidays & floating holidays.
A company mindset that prioritizes health, safety, and flexibility.
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a drug‑free workplace.
Rentokil is committed to complying with all federal, state, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre‑hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
#J-18808-Ljbffr
We are proud to be a member of the Rentokil family of companies, the global leader in pest control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world’s leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to “protect people, enhance lives, and preserve the planet.”
Key Performance Indicators
Assists with achieving Customer Retention Targets
Assists with achieving NPS/ CVC Results
Assists with achieving APBITA Targets
Assists with achieving Revenue Targets
Assists with achieving AR/ DSO Targets
Principal Duties and Responsibilities To perform this job successfully, an individual must be able to execute each essential duty. Responsibilities include but are not limited to the following:
General Admin Tasks
Responsible for day‑to‑day branch administrative duties such as customer experience, billing and invoicing, maintaining system records, scheduling, and sales entry.
Responsible for accounts payable processes including creating POs and coding/processing bills.
Responsible for accounts receivable processes including partnering with the collection team, handling credit requests, refunds, price changes, and pulling invoices as appropriate.
Customer contract management (database, price increases, new agreements).
Responsible for office supply inventory.
Responsible for WDS support (sales entry, routing, client contact info & client inventory updates).
Successfully supports branches in other assigned functions as delegated.
Admin/Warehouse Tasks
Maintain adequate inventories of all supplies alongside the warehouse manager (if applicable).
Maintain branch holiday pipeline.
WDS support (sales delivery tickets, replacement tickets/blooming tickets; master blooming schedules).
Admin Month‑End Tasks
Assist with commission SOP.
Manage/assist with MUR reporting.
Physical inventory processes (WDS).
CANDIDATE SUMMARY Required Experience
3‑5 years business administrative experience preferred.
Skill with Google Suite preferred.
Experience supervising others preferred.
Required Leadership Traits and Characteristics
Excellent listening and communication skills.
Excellent customer service skills.
Skill in written and verbal communication.
Skill in organization and time management – ability to work on multiple tasks and take direction from multiple departments at once.
Skill in providing timely, clear, and concise feedback.
Attention to detail and analytical skills.
Customer focus and growth mindset.
Outstanding problem‑solving abilities.
Ability to handle stress and stress‑related situations.
Ability to work independently and take initiative.
Formal Education, Qualifications or Training
High school diploma or GED required.
3‑5 years experience in a similar administrative role preferred.
#RTX100
Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world‑class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career.
Training and development programs available.
Tuition reimbursement benefits (for FT colleagues).
Health and Wellness
Health benefits including medical, dental, vision, disability, and life insurance plus much more.
Full‑time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1.
Savings and Retirement
401(k) retirement plan with company‑matching contributions.
Work‑Life Balance
Vacation days & sick days.
Company‑paid holidays & floating holidays.
A company mindset that prioritizes health, safety, and flexibility.
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a drug‑free workplace.
Rentokil is committed to complying with all federal, state, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre‑hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
#J-18808-Ljbffr