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Rent-A-Center

Customer Account Representative

Rent-A-Center, Grand Rapids, Michigan, us, 49528

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Overview Provide customers access to high‑quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!

Responsibilities

Customer Service: Provide friendly, top‑notch customer experiences through “white glove” service with a servant’s heart in our stores and in customers’ homes, and obtain new rental orders when needed on the sales floor and over the phone.

Deliveries & Pickups: Load/unload and install products safely and in compliance with handling and transportation procedures, keeping vehicles clean and properly maintained.

Merchandising: Maintain an inviting store by refurbishing merchandise to like‑new condition, keeping showroom dusted, vacuumed and organized.

Minimum Requirements

High school diploma or equivalent

Must be at least 18 years of age

Valid state driver’s license and good driving record – you will be driving company vehicles

Ability to lift and move products such as furniture, electronics, and appliances

Great communication and customer‑service skills

Additional Helpful Traits

Seeking more than just a job, but a career

A desire to improve our customers’ lives

Hunger to learn the business

Grit and determination

Physical Demands This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move heavy items and merchandise and adhere to all safety guidelines.

Expected Hours of Work Full‑time. Monday through Saturday, store open to close; Sundays off plus one other weekday off. Schedules may change throughout the year as directed by management.

Benefits

Paid Time Off and Sunday Off – we are closed!

Full‑time employment and a consistent schedule

Weekly pay (companywide)

Award‑winning culture with opportunities to advance

Health, dental, vision, life, supplemental life, spouse/dependent life insurance, short‑term and long‑term disability, flexible spending accounts, 401(k) plan with company match, legal insurance, identity theft protection, health savings account, hospital indemnity, critical illness, accident insurance, limited purpose plan

Equal Opportunity Employer Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

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