State Farm
Customer Service Representative - State Farm Agent Team Member
State Farm, Los Angeles, California, United States, 90079
Benefits
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
About Our Agency After building a career in real estate and mortgage lending, I became a State Farm agent in 2007 to create a profession that allowed flexibility, long-term impact, and the opportunity to truly help people protect what matters most. What began as a desire to balance work and family quickly turned into a passion for helping individuals and families manage risk, recover from the unexpected, and build lasting security. Since opening my agency, we’ve experienced consistent year-over-year growth and recently achieved major milestones, including qualifying for Ambassador Travel and Honors Club.
Our team would describe this office as positive, supportive, and results-driven. We value collaboration, accountability, creativity, and work-life balance, and we believe high performance should come with flexibility and recognition. I maintain an open-door leadership style and actively involve the team in shaping systems, processes, and goals through daily check-ins, weekly training, and ongoing coaching. We celebrate wins together with bonus incentives, days off, team lunches, and meaningful recognition.
We’re looking for self-motivated, warm, and coachable individuals who enjoy helping people, value personal growth, and want to be part of an agency that supports both professional success and life outside of work. If you’re seeking a positive environment where your contributions are recognized and your growth is encouraged, this could be a great place to build a long-term career.
Role Description As a Customer Service Representative - State Farm Agent Team Member with Glenda Greene - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Qualifications
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
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Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
About Our Agency After building a career in real estate and mortgage lending, I became a State Farm agent in 2007 to create a profession that allowed flexibility, long-term impact, and the opportunity to truly help people protect what matters most. What began as a desire to balance work and family quickly turned into a passion for helping individuals and families manage risk, recover from the unexpected, and build lasting security. Since opening my agency, we’ve experienced consistent year-over-year growth and recently achieved major milestones, including qualifying for Ambassador Travel and Honors Club.
Our team would describe this office as positive, supportive, and results-driven. We value collaboration, accountability, creativity, and work-life balance, and we believe high performance should come with flexibility and recognition. I maintain an open-door leadership style and actively involve the team in shaping systems, processes, and goals through daily check-ins, weekly training, and ongoing coaching. We celebrate wins together with bonus incentives, days off, team lunches, and meaningful recognition.
We’re looking for self-motivated, warm, and coachable individuals who enjoy helping people, value personal growth, and want to be part of an agency that supports both professional success and life outside of work. If you’re seeking a positive environment where your contributions are recognized and your growth is encouraged, this could be a great place to build a long-term career.
Role Description As a Customer Service Representative - State Farm Agent Team Member with Glenda Greene - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Qualifications
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
#J-18808-Ljbffr