Mississippi Department of Employment Security
Veterinary Receptionist
Mississippi Department of Employment Security, Belden, Mississippi, United States, 38826
Description
At
All Animal Hospital , we are committed to providing high‑quality veterinary care to pets and exceptional customer service to our clients. Our compassionate team of veterinarians, technicians, and support staff works together to create a welcoming and caring environment for both our clients and their furry companions. We are looking for a friendly, professional, and detail‑oriented
Veterinary Receptionist
to join our team in
Tupelo, MS , and play a key role in our mission to provide exceptional care.
Schedule
Monday‑Friday with rotating Saturdays to support needs of business.
Hours: Monday‑Friday 7:30 a.m. – 5:30 p.m.; occasional Saturdays 8 a.m. – 12 p.m.; Sundays CLOSED.
Key Responsibilities
Client Interaction & Customer Service:
Greet and check in clients and their pets with a warm and friendly demeanor.
Answer phone calls, assist with client inquiries, appointment scheduling, and general information.
Process payments, including insurance claims, and ensure proper record‑keeping of financial transactions.
Handle client concerns with professionalism, empathy, and patience.
Appointment Scheduling & Client Communication:
Manage the scheduling of appointments, ensuring an efficient and timely flow of patients throughout the day.
Remind clients of upcoming appointments and follow up with those who have missed them.
Handle client communication via phone, email, and in person to confirm appointments, provide reminders, and answer any questions.
Record Keeping & Data Entry:
Maintain accurate and up‑to‑date patient records using our Electronic Medical Records (EMR) system.
File and organize patient charts, ensuring all client information is entered correctly and updated regularly.
Assist with client intake forms and patient history updates.
Administrative Support:
Assist with general office duties, including sorting mail, filing, and maintaining office supplies.
Support the veterinary team with clerical tasks as needed, including faxing, emailing, and document scanning.
Ensure the reception area is clean, organized, and stocked with appropriate forms, brochures, and other materials.
Handling Client Billing & Payments:
Process payments for services, ensuring all charges are correctly entered into the system.
Offer guidance and assistance with client inquiries regarding billing, payment plans, and financial policies.
Assist clients with insurance claims and payment processing when necessary.
Qualities & Skills We Are Looking For
Customer‑Focused Attitude:
Friendly, professional, and compassionate in all interactions; able to remain calm and composed under pressure.
Communication Skills:
Excellent verbal and written communication skills with the ability to interact effectively with clients, veterinary staff, and other team members.
Attention to Detail:
Strong organizational skills with the ability to manage multiple tasks while maintaining accuracy.
Multitasking Ability:
Capable of juggling multiple responsibilities at once in a fast‑paced environment.
Technology Proficiency:
Comfortable using computers and various office software, including Microsoft Office, EMR software, and scheduling programs. Previous experience with veterinary practice management software is a plus.
Team‑Oriented:
A collaborative team player who can support veterinarians, technicians, and other office staff in delivering excellent patient care.
Empathy and Compassion:
A genuine love for animals and a compassionate approach to clients who may be concerned about their pets.
Prior Experience
Previous experience as a
Veterinary Receptionist
or in a clinical setting is strongly preferred, but we will also consider candidates with hospital clerical experience, especially in a high‑volume environment.
High school diploma or equivalent is required. Additional certifications (e.g., Certified Veterinary Assistant or office administration) are a plus.
Familiarity with animal care and medical terminology is highly preferred, but we are willing to train the right candidate with a positive attitude and willingness to learn.
Proven experience in a customer‑facing role, especially in a medical, veterinary, or clinical setting.
Ability to sit, stand, and move around the reception area for extended periods. Must be comfortable handling pets in a hospital setting.
What We Offer
Competitive Pay:
We offer a competitive hourly wage based on your experience.
Work‑Life Balance:
Monday‑Friday work schedule with occasional Saturday shifts, allowing for a balanced work‑life environment.
Employee Benefits:
Health, dental, and vision insurance options, along with a retirement savings plan.
Paid Time Off:
Generous paid time off (PTO) for vacation, holidays, and personal days.
Professional Development:
Opportunities for ongoing training and growth, including veterinary medicine knowledge and customer service.
Employee Discount:
Discounts on pet care services and products provided by the hospital.
Supportive Work Environment:
Join a team of dedicated veterinary professionals who value collaboration, respect, and mutual support.
About All Animal Hospital All Animal Hospital in Tupelo, Mississippi, is a full‑service small animal veterinary practice. We are a collaborative practice that has over 60 years of combined veterinary practice experience and a passion for practicing small animal medicine and surgery. Our services for dogs and cats include wellness care, cardiology, dental care, and more.
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All Animal Hospital , we are committed to providing high‑quality veterinary care to pets and exceptional customer service to our clients. Our compassionate team of veterinarians, technicians, and support staff works together to create a welcoming and caring environment for both our clients and their furry companions. We are looking for a friendly, professional, and detail‑oriented
Veterinary Receptionist
to join our team in
Tupelo, MS , and play a key role in our mission to provide exceptional care.
Schedule
Monday‑Friday with rotating Saturdays to support needs of business.
Hours: Monday‑Friday 7:30 a.m. – 5:30 p.m.; occasional Saturdays 8 a.m. – 12 p.m.; Sundays CLOSED.
Key Responsibilities
Client Interaction & Customer Service:
Greet and check in clients and their pets with a warm and friendly demeanor.
Answer phone calls, assist with client inquiries, appointment scheduling, and general information.
Process payments, including insurance claims, and ensure proper record‑keeping of financial transactions.
Handle client concerns with professionalism, empathy, and patience.
Appointment Scheduling & Client Communication:
Manage the scheduling of appointments, ensuring an efficient and timely flow of patients throughout the day.
Remind clients of upcoming appointments and follow up with those who have missed them.
Handle client communication via phone, email, and in person to confirm appointments, provide reminders, and answer any questions.
Record Keeping & Data Entry:
Maintain accurate and up‑to‑date patient records using our Electronic Medical Records (EMR) system.
File and organize patient charts, ensuring all client information is entered correctly and updated regularly.
Assist with client intake forms and patient history updates.
Administrative Support:
Assist with general office duties, including sorting mail, filing, and maintaining office supplies.
Support the veterinary team with clerical tasks as needed, including faxing, emailing, and document scanning.
Ensure the reception area is clean, organized, and stocked with appropriate forms, brochures, and other materials.
Handling Client Billing & Payments:
Process payments for services, ensuring all charges are correctly entered into the system.
Offer guidance and assistance with client inquiries regarding billing, payment plans, and financial policies.
Assist clients with insurance claims and payment processing when necessary.
Qualities & Skills We Are Looking For
Customer‑Focused Attitude:
Friendly, professional, and compassionate in all interactions; able to remain calm and composed under pressure.
Communication Skills:
Excellent verbal and written communication skills with the ability to interact effectively with clients, veterinary staff, and other team members.
Attention to Detail:
Strong organizational skills with the ability to manage multiple tasks while maintaining accuracy.
Multitasking Ability:
Capable of juggling multiple responsibilities at once in a fast‑paced environment.
Technology Proficiency:
Comfortable using computers and various office software, including Microsoft Office, EMR software, and scheduling programs. Previous experience with veterinary practice management software is a plus.
Team‑Oriented:
A collaborative team player who can support veterinarians, technicians, and other office staff in delivering excellent patient care.
Empathy and Compassion:
A genuine love for animals and a compassionate approach to clients who may be concerned about their pets.
Prior Experience
Previous experience as a
Veterinary Receptionist
or in a clinical setting is strongly preferred, but we will also consider candidates with hospital clerical experience, especially in a high‑volume environment.
High school diploma or equivalent is required. Additional certifications (e.g., Certified Veterinary Assistant or office administration) are a plus.
Familiarity with animal care and medical terminology is highly preferred, but we are willing to train the right candidate with a positive attitude and willingness to learn.
Proven experience in a customer‑facing role, especially in a medical, veterinary, or clinical setting.
Ability to sit, stand, and move around the reception area for extended periods. Must be comfortable handling pets in a hospital setting.
What We Offer
Competitive Pay:
We offer a competitive hourly wage based on your experience.
Work‑Life Balance:
Monday‑Friday work schedule with occasional Saturday shifts, allowing for a balanced work‑life environment.
Employee Benefits:
Health, dental, and vision insurance options, along with a retirement savings plan.
Paid Time Off:
Generous paid time off (PTO) for vacation, holidays, and personal days.
Professional Development:
Opportunities for ongoing training and growth, including veterinary medicine knowledge and customer service.
Employee Discount:
Discounts on pet care services and products provided by the hospital.
Supportive Work Environment:
Join a team of dedicated veterinary professionals who value collaboration, respect, and mutual support.
About All Animal Hospital All Animal Hospital in Tupelo, Mississippi, is a full‑service small animal veterinary practice. We are a collaborative practice that has over 60 years of combined veterinary practice experience and a passion for practicing small animal medicine and surgery. Our services for dogs and cats include wellness care, cardiology, dental care, and more.
#J-18808-Ljbffr