Related Management Company
Join to apply for the
Concierge and Package Attendant
role at
Related Management Company .
Overview Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. RMC operates hundreds of properties in 22 states and Washington, D.C., providing employees with unparalleled growth opportunities across affordable, workforce, market‑rate, and luxury housing. As a subsidiary of Related Companies, RMC is committed to sustainability, with most new developments pursuing LEED Silver certification or higher. The company values respect, appreciation, and care for both residents and team members, fostering polished spaces and real connections.
Responsibilities Resident & Guest Services
Greet residents and guests with professionalism and warmth
Announce visitors and manage deliveries with care
Keep the lobby calm, clean, and inviting
Support leasing tours and resident events with a polished front desk presence
Conduct lobby checks for lighting, music, scent, and overall atmosphere
Security & Access Control
Monitor building camera systems and logs
Track vendor and contractor activity and follow access procedures
Respond to safety or privacy concerns calmly and appropriately
Package & Amenity Management
Log and organize packages and deliveries using digital tools
Track service requests and amenity bookings
Support the package room and inventory systems
Manage visitor logs and maintain accurate resident preferences
Move‑In & Move‑Out Support
Prepare elevators and common areas for scheduled moves
Notify the Resident Manager of unscheduled move‑ins/outs
Ensure smooth transitions with clear communication
Leasing & Visitor Assistance
Welcome prospective residents and alert the leasing team
Share branded materials and collect contact information
Maintain a composed and helpful presence
Lifestyle & Brand Engagement
Offer local tips, help with events, and maintain bulletin boards
Remember and act on resident preferences to personalize service
Be a trusted connector in the community
Emergency Response & Service Support
Follow all emergency procedures and stay calm under pressure
Step in to solve service issues when possible, and escalate as needed
Follow up with residents to ensure satisfaction
Teamwork & Professionalism
Keep the front desk clean and organized
Join daily huddles and team updates
Model professionalism and emotional intelligence
Take on special assignments when asked
Schedule Friday – Tuesday: 4:00 pm – 12:30 am. Off Wednesdays and Thursdays.
Compensation $29.77 hourly + 32BJ Union benefits.
Qualifications What You Bring:
A passion for excellent service and a composed, professional attitude
1‑3 years of experience in hospitality, customer service, or luxury properties is a plus
Comfort using basic digital tools (logging systems, CRM platforms, email, MS Office)
Ability to lift up to 50 lbs and stand for long periods
High school diploma or equivalent
Related is an Equal Opportunity Employer.
For information about how we use your personal information, please review our Privacy Policy at https://www.related.com/privacy-policy.
#J-18808-Ljbffr
Concierge and Package Attendant
role at
Related Management Company .
Overview Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. RMC operates hundreds of properties in 22 states and Washington, D.C., providing employees with unparalleled growth opportunities across affordable, workforce, market‑rate, and luxury housing. As a subsidiary of Related Companies, RMC is committed to sustainability, with most new developments pursuing LEED Silver certification or higher. The company values respect, appreciation, and care for both residents and team members, fostering polished spaces and real connections.
Responsibilities Resident & Guest Services
Greet residents and guests with professionalism and warmth
Announce visitors and manage deliveries with care
Keep the lobby calm, clean, and inviting
Support leasing tours and resident events with a polished front desk presence
Conduct lobby checks for lighting, music, scent, and overall atmosphere
Security & Access Control
Monitor building camera systems and logs
Track vendor and contractor activity and follow access procedures
Respond to safety or privacy concerns calmly and appropriately
Package & Amenity Management
Log and organize packages and deliveries using digital tools
Track service requests and amenity bookings
Support the package room and inventory systems
Manage visitor logs and maintain accurate resident preferences
Move‑In & Move‑Out Support
Prepare elevators and common areas for scheduled moves
Notify the Resident Manager of unscheduled move‑ins/outs
Ensure smooth transitions with clear communication
Leasing & Visitor Assistance
Welcome prospective residents and alert the leasing team
Share branded materials and collect contact information
Maintain a composed and helpful presence
Lifestyle & Brand Engagement
Offer local tips, help with events, and maintain bulletin boards
Remember and act on resident preferences to personalize service
Be a trusted connector in the community
Emergency Response & Service Support
Follow all emergency procedures and stay calm under pressure
Step in to solve service issues when possible, and escalate as needed
Follow up with residents to ensure satisfaction
Teamwork & Professionalism
Keep the front desk clean and organized
Join daily huddles and team updates
Model professionalism and emotional intelligence
Take on special assignments when asked
Schedule Friday – Tuesday: 4:00 pm – 12:30 am. Off Wednesdays and Thursdays.
Compensation $29.77 hourly + 32BJ Union benefits.
Qualifications What You Bring:
A passion for excellent service and a composed, professional attitude
1‑3 years of experience in hospitality, customer service, or luxury properties is a plus
Comfort using basic digital tools (logging systems, CRM platforms, email, MS Office)
Ability to lift up to 50 lbs and stand for long periods
High school diploma or equivalent
Related is an Equal Opportunity Employer.
For information about how we use your personal information, please review our Privacy Policy at https://www.related.com/privacy-policy.
#J-18808-Ljbffr