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Pinwheelapi

Sales Engineer New New York, NY

Pinwheelapi, New York, New York, us, 10261

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This is a hybrid role (3x / week) in our NYC office.

Pinwheel - Building the future of financial services in partnership with the biggest brands “I love my banking app!” said no one, ever.

Pinwheel is on a mission to change that. We believe banks and financial service providers represent the greatest opportunity to build 10x better experiences, especially in the AI age. We’re building the next generation of financial products alongside some of the biggest names in the market including Robinhood, DoorDash, Credit Karma, Amex, Discover, Intuit, Acorns, Visa and more.

If you’re excited by the idea of having your work touch and impact the lives of hundreds of millions of consumers, Pinwheel is the place for you.

If you get stoked about building products alongside the biggest brands in the world, Pinwheel is the place for you.

If you want to join a scrappy, hustling team that is obsessed with defining the future of financial services, Pinwheel is the place for you!

Pinwheel has raised $77M from top-tier investors such as Coatue, Notable, First Round, Upfront, Primary, American Express, Franklin Templeton, Indeed, Semper Virens and more.

Who are we looking for? Pinwheel is searching for a presales Solutions Engineer who loves diving into technical puzzles just as much as partnering with customers. If you thrive at the intersection of APIs and real-world business needs, get energized by crafting clean, elegant solutions, and enjoy teaming up with Sales to win big deals, you’ll feel right at home here. You’ll be the technical translator, the implementation guide, and the trusted advisor who helps prospects understand exactly how Pinwheel’s platform can power their vision.

What will you be doing?

Serve as the technical point of contact for prospects throughout the sales cycles and conduct detailed product demonstrations

Partner with Account Executives to win strategic deals and drive revenue

Act as a technical consultant to potential clients, addressing their technical queries and concerns, and design specific solutions that meet the needs of customers

Maintain a deep technical understanding of the Pinwheel platform

Help translate prospect feedback into meaningful product insights. Operate cross‑functionally to drive customer requests and competitive product ideas, ensuring Pinwheel is a best‑in‑class platform

Scope and execute proof of concept projects in conjunction with the customer success team, ensuring clear alignment with customers on success criteria and driving toward successful outcomes

Act as the primary owner of RFP responses

Partner with internal teams on security due diligence for late‑stage deals

What skills are necessary?

3‑5 years’ experience in Solutions Engineering or Sales Engineering in a B2B SaaS business

Experience working with customers of varying sizes, including SMB and Enterprise (experience with traditional banks, fintechs, and banking platforms a plus)

Passion for and demonstrated experience in understanding complex systems (APIs, database, etc.), and finding solutions to technical problems

Excellent communication and interpersonal skills and the desire to work in a client‑facing role

Demonstrable track record of being scrappy, and finding creative solutions to tough, ambiguous problems

Why join Pinwheel? Best time to join

– Our company is small but well‑funded, meaning you are joining at a time where you can impact and shape the company.

Be a cultural builder

– You will have an active hand in molding the company culture and being a part of the entrepreneurial journey.

Build Something Revolutionary

– Help build the consumer data infrastructure of the future.

Belong

– Join a community that is passionate and relentless about building fairer financial systems for all.

Benefits included:

Great compensation & equity packages

Full medical, dental, and vision benefits

Life & short‑term disability insurance

Unlimited vacation

Paid parental leave

401k for retirement planning

Free Citibike membership

Pet‑friendly offices and Zoom spaces

At Pinwheel, total compensation is made up of salary + equity + benefits. We recruit motivated and high performing talent, and work to compensate people in line with the value they can bring to the organization in delivering outsized results. The talent market is competitive, and maintaining our ability to recruit and retain the best team possible is a top priority for Pinwheel. When creating an offer, we consider interview performance, candidate experience, external market competitiveness, and internal equity in thoughtfully assessing compensation.

The expected cash salary range for this role is $125,000 - $150,000 base, with OTE of $155,000 - $187,000.

Diversity & Inclusion at Pinwheel At Pinwheel, we are committed to building an environment that is diverse and inclusive. We believe that having people across different backgrounds, experiences, abilities, and perspectives enables us not only to build the best financial products, but to help us realize the best versions of ourselves. Pinwheel is an equal‑opportunity employer, and we aim to be an open and supportive place to work.

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way.

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