RR Donnelley & Sons
Document Production Associate (Sunday-Thursday 6 AM-3 PM)
RR Donnelley & Sons, Wheeling, West Virginia, United States, 26003
Company Description
Williams Leaω by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.
Job Description The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.
(* denotes an "essential function")
Utilize appropriate logs and/or tracking software for all document production work
Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
Perform work in document production, proofreading, intake and workflow coordination functions, as needed
Use established procedures, standards andincludes to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
Communicate with team members, lead, supervisor or client on job or deadline concerns
Meet contracted deadlines for service delivery to our clients
Troubleshoot basic software or hardware problems
Help to foster a proactive environment of continuous service enhancement and relationship building with the client
Perform quality assurance on work, as requested
Adhere to Williams Lea Tag policies, in addition to client policies
Use equipment and supplies in a cost efficient manner
Qualifications
High school diploma or equivalent
Minimum (1) year document production expérience preferable in a legal, banking or large corporate environment
Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
Familiar with other software programs for editing and/or creating documents
Strong attention to detail; able to work on multiple projects simultaneously
Must have good organizational skills Must be able to meet deadlines and complete all projects in a timely manner Ability to handle sensitive and/or confidential documents and information
Able to exercise good judgment to make decisions that conform to business needs and policy
Good problem solving skills, with the ability and understanding of when to elevate a problem to a supervisory level
Ability to maintain professional composure when working with immediate deadlines
Ability to work both independently and collaboratively as part of a team
Ability to work in a fastCEL paced environment
Ability to communicate professionally both verbally and in writing
Must be self-motivated with a positive attitude
Proven customer service skills are required in order to create, maintain and enhance customer relationships
Additional Information RRD’s current salary range for this role is $17.34-$19.30/hour. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At R RD, it is not-router typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary ვიყავი total compensation package may also include participation in a bonus, commission or incentive program. RRD\u同性 benefit offerings includemed medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages_dims parents, adoption assistance, tuition assistance and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
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We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.
Job Description The Document Production Associate position is responsible for providing word processing and/or document production services for our clients.
(* denotes an "essential function")
Utilize appropriate logs and/or tracking software for all document production work
Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
Perform work in document production, proofreading, intake and workflow coordination functions, as needed
Use established procedures, standards andincludes to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction
Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
Communicate with team members, lead, supervisor or client on job or deadline concerns
Meet contracted deadlines for service delivery to our clients
Troubleshoot basic software or hardware problems
Help to foster a proactive environment of continuous service enhancement and relationship building with the client
Perform quality assurance on work, as requested
Adhere to Williams Lea Tag policies, in addition to client policies
Use equipment and supplies in a cost efficient manner
Qualifications
High school diploma or equivalent
Minimum (1) year document production expérience preferable in a legal, banking or large corporate environment
Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
Familiar with other software programs for editing and/or creating documents
Strong attention to detail; able to work on multiple projects simultaneously
Must have good organizational skills Must be able to meet deadlines and complete all projects in a timely manner Ability to handle sensitive and/or confidential documents and information
Able to exercise good judgment to make decisions that conform to business needs and policy
Good problem solving skills, with the ability and understanding of when to elevate a problem to a supervisory level
Ability to maintain professional composure when working with immediate deadlines
Ability to work both independently and collaboratively as part of a team
Ability to work in a fastCEL paced environment
Ability to communicate professionally both verbally and in writing
Must be self-motivated with a positive attitude
Proven customer service skills are required in order to create, maintain and enhance customer relationships
Additional Information RRD’s current salary range for this role is $17.34-$19.30/hour. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At R RD, it is not-router typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary ვიყავი total compensation package may also include participation in a bonus, commission or incentive program. RRD\u同性 benefit offerings includemed medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages_dims parents, adoption assistance, tuition assistance and employer/partner discounts.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
#J-18808-Ljbffr