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iHire

Customer Service Representative

iHire, Littleton, Colorado, us, 80161

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Kirsch Insurance Specialists has partnered with iHire to reach top talent for their opening below. Check it out and apply today!

Salary:

$54,000–$57,000 per year (depending on experience, education, and skills)

Schedule:

Monday–Friday | Full-time | In person with some remote days

About Us We are a growing independent insurance agency focused on delivering genuinely helpful, relationship‑driven service. If you enjoy connecting with people, staying organized, and being part of a supportive team, you’ll feel right at home here.

We believe in “ hiring the personality and training the skill ”—so if you bring a positive attitude, we’ll invest in your insurance knowledge and career development.

About The Role As our Customer Service Representative, you’ll be one of the first points of contact for our personal lines clients. Your job is to help people feel supported, informed, and well taken care of. You’ll learn the insurance side as you go—we’ll guide you through it step by step.

What You’ll Do

Provide friendly, responsive support to clients by phone, email, and in person

Assist with policy changes, billing questions, renewals, and general service needs

Review renewal notices to identify discounts and coverage improvement opportunities

Maintain accurate and organized client records

Support cross‑selling of additional insurance products

Help with occasional marketing events and team projects

Who Thrives Here

Are warm, friendly, and professional

Enjoy helping people and solving everyday problems

Stay organized and handle multiple tasks without stress

Learn quickly and adapt to new systems

Communicate clearly—both verbally and in writing

Bring a positive attitude to the workplace

Requirements

Pleasant, service‑oriented personality

Strong verbal and phone communication skills

Ability to manage detailed tasks with changing prioritiesBasic proficiency with Microsoft Office and Outlook

Property & Casualty License (after six months of progress, we will help you obtain your license and the costs)

(Note: If you already hold a P&C license, great. If not, we’ll help you get it.)

What You’ll Learn

Personal lines insurance fundamentals

How to work with major insurance carriers

Client communication and account servicing skills

Cross‑selling and customer experience best practices

Compensation & Benefits

Salary: $54,000–$57,000/year

401(k) with employer non‑elective contributions paid to your account

Paid vacation and time off

Incentive compensation

Quarterly and annual bonuses if team goals are met

Short‑term disability and life insurance

Health insurance group benefits available and negotiable

Reimbursement for licensing, continuing education, and professional certifications

If you’re excited about building a career in insurance and want to join a team that values people, growth, and great service—we’d love to meet you.

Employment Type: Full Time

Salary: $54,000 - $57,000 Annual

Bonus/Commission: No

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