EXL
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Sr. Data Analyst/Sr. Manager - Digital Product Management
role at
EXL
Hybrid, NYC
Salary range: $100k- $135K + Bonus
For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
In this role, you’ll join the Digital Acquisition Product Development – U.S. Commercial Card Shop team, which manages, develops, and innovates our customer acquisition site experience for small businesses and corporations. You’ll play a key role in driving experience optimizations, supporting new product launches, and delivering capabilities that power the U.S. Commercial Shopping experience.
Responsibilities
Execute the roadmap for our U.S. commercial prospect acquisition pages to drive acquisition growth.
Write features, user stories, release announcements, and maintain clear product documentation.
Prioritize and manage items in the product backlog with a focus on efficiency, impact, and profitability.
Partner with Marketing, Technology, Design, User Research, Analytics, and Content Strategy teams to deliver seamless digital experiences.
Work with internal partners and 3P vendors to identify ways to increase value and channel performance.
Translate stakeholder requests into clear requirements by uncovering the “why” behind feature needs
Build and share recurring reports to communicate key acquisition metrics.
Perform root cause analysis on issues, defects, or stakeholder concerns.
Monitor digital trends and emerging technologies to plan the next generation of acquisition tools.
Qualifications Core Skills & Mindset
Passion for product management, digital innovation, and building capabilities that drive impact.
Analytical thinker with the ability to use data and competitive insights to guide decision‑making.
Strong written and verbal communication skills, with meticulous attention to detail.
Team‑oriented mindset, able to bring diverse groups together and align on initiatives.
Strategic thinker comfortable working in ambiguous spaces.
Experience & Knowledge
Experience working in Agile with technology teams to develop digital products.
Familiarity with digital acquisition channels (SEM, SEO, Display Media).
Working knowledge of UX/UI principles and Responsive Web Design (RWD).
Strong track record of delivering against established goals and roadmaps.Proven ability to analyze large data sets, particularly in web analytics.
Nice to have
Project management experience in a matrixed, cross‑functional organization.
Ability to balance multiple stakeholder objectives.
EEO/Minorities/Females/Vets/Disabilities
Base Salary Range Disclaimer The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries Data Infrastructure and Analytics
Benefits
Medical insurance
Vision insurance
401(k)
Paid paternity leave
Paid maternity leave
Disability insurance
Referrals increase your chances of interviewing at EXL by 2x
#J-18808-Ljbffr
Sr. Data Analyst/Sr. Manager - Digital Product Management
role at
EXL
Hybrid, NYC
Salary range: $100k- $135K + Bonus
For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits
In this role, you’ll join the Digital Acquisition Product Development – U.S. Commercial Card Shop team, which manages, develops, and innovates our customer acquisition site experience for small businesses and corporations. You’ll play a key role in driving experience optimizations, supporting new product launches, and delivering capabilities that power the U.S. Commercial Shopping experience.
Responsibilities
Execute the roadmap for our U.S. commercial prospect acquisition pages to drive acquisition growth.
Write features, user stories, release announcements, and maintain clear product documentation.
Prioritize and manage items in the product backlog with a focus on efficiency, impact, and profitability.
Partner with Marketing, Technology, Design, User Research, Analytics, and Content Strategy teams to deliver seamless digital experiences.
Work with internal partners and 3P vendors to identify ways to increase value and channel performance.
Translate stakeholder requests into clear requirements by uncovering the “why” behind feature needs
Build and share recurring reports to communicate key acquisition metrics.
Perform root cause analysis on issues, defects, or stakeholder concerns.
Monitor digital trends and emerging technologies to plan the next generation of acquisition tools.
Qualifications Core Skills & Mindset
Passion for product management, digital innovation, and building capabilities that drive impact.
Analytical thinker with the ability to use data and competitive insights to guide decision‑making.
Strong written and verbal communication skills, with meticulous attention to detail.
Team‑oriented mindset, able to bring diverse groups together and align on initiatives.
Strategic thinker comfortable working in ambiguous spaces.
Experience & Knowledge
Experience working in Agile with technology teams to develop digital products.
Familiarity with digital acquisition channels (SEM, SEO, Display Media).
Working knowledge of UX/UI principles and Responsive Web Design (RWD).
Strong track record of delivering against established goals and roadmaps.Proven ability to analyze large data sets, particularly in web analytics.
Nice to have
Project management experience in a matrixed, cross‑functional organization.
Ability to balance multiple stakeholder objectives.
EEO/Minorities/Females/Vets/Disabilities
Base Salary Range Disclaimer The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries Data Infrastructure and Analytics
Benefits
Medical insurance
Vision insurance
401(k)
Paid paternity leave
Paid maternity leave
Disability insurance
Referrals increase your chances of interviewing at EXL by 2x
#J-18808-Ljbffr