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Arizona Department of Economic Security

CASE MANAGER 3

Arizona Department of Economic Security, Chandler, Arizona, United States, 85249

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CASE MANAGER 3

role at the Arizona Department of Economic Security.

The Department of Economic Security (DES) works with families, community organizations, and state and federal partners to strengthen individuals, families, and communities for a better quality of life.

Job Summary The Division of Developmental Disabilities (DDD) seeks an experienced and highly motivated individual to serve as a Case Manager 3 for Support Coordination. This role focuses on providing flexible, high‑quality, member‑driven services to individuals with developmental disabilities and their families.

Responsibilities

Drive vehicle to conduct on‑site visits to members’ families’ homes, develop relationships, assess family dynamics/needs/supports, and make appropriate referrals to community agencies.

Convene and facilitate multi‑disciplinary Individual Support Plan meetings to determine and identify services.

Provide assistance and support to members/families in crisis; attend meetings with members/families, service providers, and others as required.

Compile information from a variety of sources to make recommendations for eligibility determinations and re‑determinations.

Write comprehensive progress notes, maintain case records, prepare reports, and complete special projects.

Attend staffing meetings, training, and other meetings (including statewide travel); confer with supervisor and act as supervisor in supervisor’s absence.

Knowledge, Skills & Abilities (KSAs)

Methods, procedures, and techniques used in developing Individual Support Plans.

Federal and state statutes and agency policies and procedures related to the care and assistance for individuals with developmental disabilities.

Principles and practices of case management.

Community resources, medical and behavioral health issues, and terminology.

Skills

Written and oral communication to convey a wide variety of information.

Initiating, developing, and maintaining member service plans.

Interviewing.

Counseling and interacting with members and family members.

Abilities

Maintain confidentiality.

Work independently and within diverse work teams.

Lead a team of Support Coordinators in the absence of the supervisor.

Pre‑Employment Requirements

Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor’s Degree in Social Work, Psychology, Special Education, or Counseling AND have at least one year of case‑management experience with elderly or persons with physical or developmental disabilities or Serious Mental Illness (SMI).

Alternatively, a minimum of two years of such experience is required.

Candidate with a Bachelor’s Degree in Human Service, Behavioral Science, or related field must have at least one year of case‑management experience with elderly or persons with physical or developmental disabilities or SMI, or at least three years of experience working with individuals with intellectual or developmental disabilities.

Employee must hold a valid Level One fingerprint clearance card and undergo background checks of the Department of Child Safety Central Registry and Adult Protective Services Registry.

Must successfully pass background and reference checks; employment contingent on completion of the process and agency’s ability to accommodate any restrictions.

Requires a driver’s license if vehicle use is essential.

All newly hired state employees must complete the Electronic Employment Eligibility Verification Program (E‑Verify).

Benefits

Affordable medical, dental, life, and short‑term disability insurance plans.

Participation in the Arizona State Retirement System (ASRS) and long‑term disability plans.

10 paid holidays per year.

Vacation time accrued at 4.00 hours bi‑weekly for the first 3 years.

Sick time accrued at 3.70 hours bi‑weekly.

Deferred compensation plan.

Wellness plans.

Tuition reimbursement.

Stipend opportunities.

Infant at Work program.

Rideshare and public transit subsidy.

Career advancement and employee development opportunities.

Flexible schedules to create a work/life balance.

Contact Us For questions about this career opportunity, please contact Teresa Brown at 480‑673‑0590 or tbrown@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480‑673‑0590 or tbrown@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.

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