PetVet Care Centers
ER Technician Supervisor (Daytime)
PetVet Care Centers
PetVet Care Centers’ VRCC Veterinary Specialty & Emergency Hospital is currently seeking an ER Technician Supervisor (Daytime) to join our team.
At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.
We deliver the Ultimate Care Experience – every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.
Position Overview
A working supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedite the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.
Key Responsibilities
Maintain processes for effective medical record keeping and billing
Collect and process work charts
Assist with entering in-patient charges and/or procedures performed in billing system
Ensure invoices are sent monthly and as requested by clients and doctors
Process payments and monthly statements
Resolve escalated financial problems with clients, collecting delinquent accounts and “NSF” checks; determine when special financial agreements are appropriate
Assist with monitoring and reporting on accounts receivable
Prepare, print and mail invoice or statement copies for customers as requested
Perform other duties as assigned
Be dependable and punctual
Qualifications (Required)
High School Diploma or the equivalent
Veterinary ER experience
Supervisor experience
Registered Veterinary Technician License
Veterinary Technician credentialing or equivalent experience
High level of competence in the complete range of veterinary technician skills
Working in a team environment
Customer Service
Attention to detail
Verbal and written communication skills
Supervisory skills, including performance management, feedback, and communications
Staff scheduling skills
Professionalism and ability to properly handle confidential information
Preferred Skills (Nice to Have)
Leadership skills
Time management
Organization skills
Interpersonal skills
Multi-tasking and setting priorities
Empathy
What We Offer
Medical, dental, and vision insurance
Paid Parental Leave (birth, adoption, foster)
401(k) with discretionary contribution
Team Member Pet Discounts
Emotional wellbeing support — including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle — a relief fund for team members facing personal hardship
Local hospital culture backed by national resources
Pay Range:
$28–$34 USD
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V.
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
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PetVet Care Centers’ VRCC Veterinary Specialty & Emergency Hospital is currently seeking an ER Technician Supervisor (Daytime) to join our team.
At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.
We deliver the Ultimate Care Experience – every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.
Position Overview
A working supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedite the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.
Key Responsibilities
Maintain processes for effective medical record keeping and billing
Collect and process work charts
Assist with entering in-patient charges and/or procedures performed in billing system
Ensure invoices are sent monthly and as requested by clients and doctors
Process payments and monthly statements
Resolve escalated financial problems with clients, collecting delinquent accounts and “NSF” checks; determine when special financial agreements are appropriate
Assist with monitoring and reporting on accounts receivable
Prepare, print and mail invoice or statement copies for customers as requested
Perform other duties as assigned
Be dependable and punctual
Qualifications (Required)
High School Diploma or the equivalent
Veterinary ER experience
Supervisor experience
Registered Veterinary Technician License
Veterinary Technician credentialing or equivalent experience
High level of competence in the complete range of veterinary technician skills
Working in a team environment
Customer Service
Attention to detail
Verbal and written communication skills
Supervisory skills, including performance management, feedback, and communications
Staff scheduling skills
Professionalism and ability to properly handle confidential information
Preferred Skills (Nice to Have)
Leadership skills
Time management
Organization skills
Interpersonal skills
Multi-tasking and setting priorities
Empathy
What We Offer
Medical, dental, and vision insurance
Paid Parental Leave (birth, adoption, foster)
401(k) with discretionary contribution
Team Member Pet Discounts
Emotional wellbeing support — including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle — a relief fund for team members facing personal hardship
Local hospital culture backed by national resources
Pay Range:
$28–$34 USD
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V.
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.
#J-18808-Ljbffr