Psychbilling
Summary
The Patient Access Counselor is responsible for facilitating a positive patient experience through friendly coordination and advocacy in reception, registration, scheduling, and other patient interactions during the stay at the facility. The role includes verifying insurance, providing financial counseling, cashiering, and ensuring non‑clinical needs of patients and families are addressed.
Responsibilities
Perform registration and pre‑registration for outpatient services, ensuring accurate medical records.
Assist in patient identification, collect demographic information, verify insurance coverage, and provide financial counseling.
Schedule appointments and procedures in accordance with established guidelines.
Collect and enter registration paperwork (e.g., COA, Medicare, Tricare, privacy notices) into the computer system with required signatures.
Promote accurate billing information and verify insurance cards or other required forms.
Maintain knowledge of payer regulations (ICD, CPT, HCPCS, etc.) and review billing files to ensure accuracy and completeness.
Interview patients and families to educate them on policies and standards set by YRMC, CMS, or other agencies.
Complete financial counseling and collection, determine charity care eligibility, and submit required documentation.
Review accounts for potential bad debt, initiate AHCCCS and Marketplace applications as needed.
Maintain work queues and ensure all patient encounters are documented in the electronic health record.
Complete insurance verification, authorization, and pre‑authorization processes, contacting third‑party payers as necessary.
Perform other duties as assigned.
Qualifications
Minimum 2+ years of related experience.
High School Diploma or GED.
Arizona Fingerprint Clearance.
Physical Requirements Physical requirements and working conditions for this position will be provided to you up on interview.
Join Us Join us at Yuma Regional Medical Center dba Onvida Health A career at Onvida Health is more than just a job. It's a place to have a long and rewarding career, making a difference in the lives of those in our shared community. When you join our team, you become an integral part of a thriving community committed to improving the health and well‑being of everyone in southwestern Arizona.
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Responsibilities
Perform registration and pre‑registration for outpatient services, ensuring accurate medical records.
Assist in patient identification, collect demographic information, verify insurance coverage, and provide financial counseling.
Schedule appointments and procedures in accordance with established guidelines.
Collect and enter registration paperwork (e.g., COA, Medicare, Tricare, privacy notices) into the computer system with required signatures.
Promote accurate billing information and verify insurance cards or other required forms.
Maintain knowledge of payer regulations (ICD, CPT, HCPCS, etc.) and review billing files to ensure accuracy and completeness.
Interview patients and families to educate them on policies and standards set by YRMC, CMS, or other agencies.
Complete financial counseling and collection, determine charity care eligibility, and submit required documentation.
Review accounts for potential bad debt, initiate AHCCCS and Marketplace applications as needed.
Maintain work queues and ensure all patient encounters are documented in the electronic health record.
Complete insurance verification, authorization, and pre‑authorization processes, contacting third‑party payers as necessary.
Perform other duties as assigned.
Qualifications
Minimum 2+ years of related experience.
High School Diploma or GED.
Arizona Fingerprint Clearance.
Physical Requirements Physical requirements and working conditions for this position will be provided to you up on interview.
Join Us Join us at Yuma Regional Medical Center dba Onvida Health A career at Onvida Health is more than just a job. It's a place to have a long and rewarding career, making a difference in the lives of those in our shared community. When you join our team, you become an integral part of a thriving community committed to improving the health and well‑being of everyone in southwestern Arizona.
#J-18808-Ljbffr