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Sunstates Security

Dispatcher - Full-Time - $24.00/hr

Sunstates Security, New York, New York, us, 10261

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Overview Become part of one of the largest and fastest‑growing privately held security companies in the U.S. Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering a high‑quality work environment for our team. Our commitment to hiring, developing, and retaining a professional workforce reflects our dedication to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members receive the tools, knowledge, and hands‑on management support necessary for long‑term success.

Our recent national accolades include being recognized as a 2026 Forbes Dream Employer, a 2026 Training MVP by Training Magazine, and a member of the Inc. 5000 list of America’s fastest‑growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security.

Position Full‑Time Dispatcher – Queens, NY

Compensation & Benefits Pay: $24.00 per hour (weekly pay). Industry‑leading employee benefits include weekly pay, a 401(k) savings plan with company match, affordable medical, dental and vision benefits, employee referral bonuses, paid time off, tuition reimbursement, and more – available for qualified candidates.

Affordable Care Act compliant medical benefits program

Dental insurance program

Free life insurance

Disability insurance

Paid time off and bereavement leave

Paid holidays

Direct deposit or pay cards

Employee incentives

Referral bonuses

Employee of the month award

Education reimbursement

Service awards

Employee involvement initiatives

Management mentoring and support

Career advancement

401(k) program

Job Responsibilities

Manage day‑to‑day security officer schedules, callouts and no‑shows, and coordinate future scheduling planning for a 24/7/365 business.

Accurately communicate schedule status and highlight key deficiencies to management staff.

Respond promptly to incidents regarding employee performance or conduct and administer disciplinary and coaching actions in coordination with company policies and protocols.

Conduct disciplinary and counseling sessions with security officers.

Initiate termination procedures as needed for voluntary and involuntary separations.

Provide day‑to‑day support to site directors.

Qualifications / Requirements

High school diploma or equivalent.

Additional Information Only candidates who meet our rigorous employment standards and who are excellent matches for open positions are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of military veterans.

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