Armstrong Bank
Summary
As a Client Service Representative, you play a vital role in our Customer's experience by providing the highest level of Customer Service while efficiently and accurately matching services to new and existing customers and identifying financial needs. A successful CSR will have a friendly personality, enjoy working as a team and will be able to take the initiative and go the "extra mile" when responding to Customer's needs.
Essential Duties and Responsibilities \ apenas Providing products and services to fit their unique needs
Opening new accounts and assisting customers as needed
Builds and maintains relationships with customers.
Must clearly understand Armstrong Banking services, discern and interpret customers' needs, recommending appropriate product/service through sales or referrals
Positive, professional, proactive in everyday interactions with Customers and co-workers
Ability to apply strong critical thinking and problem-solving skills to promptly meet customers' needs
Promptly, efficiently, and accurately responds to customers' requests, inquiries, or problems
Foster teamwork and collaboration to build solid relationships with co-workers
Qualifications
Outgoing personality and excellent Customer service skills
Demonstrate ability to generate referrals
Effective written and verbal communication skillsეც as well as superior interpersonal skills to support customer complaint resolution, coordinate numerous assignments at once, showing strong time management skills
Must be very flexible and willing to evidas irregular schedule as needed
Maintain high level of discretion and confidentiality
Complies with all regulatory requirements
1 year Teller experience required
Physical Requirements
Long periods of standing or sitting, typing and repetitive motion
Ability to lift and carry cash drawers and coin bags/boxes
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Essential Duties and Responsibilities \ apenas Providing products and services to fit their unique needs
Opening new accounts and assisting customers as needed
Builds and maintains relationships with customers.
Must clearly understand Armstrong Banking services, discern and interpret customers' needs, recommending appropriate product/service through sales or referrals
Positive, professional, proactive in everyday interactions with Customers and co-workers
Ability to apply strong critical thinking and problem-solving skills to promptly meet customers' needs
Promptly, efficiently, and accurately responds to customers' requests, inquiries, or problems
Foster teamwork and collaboration to build solid relationships with co-workers
Qualifications
Outgoing personality and excellent Customer service skills
Demonstrate ability to generate referrals
Effective written and verbal communication skillsეც as well as superior interpersonal skills to support customer complaint resolution, coordinate numerous assignments at once, showing strong time management skills
Must be very flexible and willing to evidas irregular schedule as needed
Maintain high level of discretion and confidentiality
Complies with all regulatory requirements
1 year Teller experience required
Physical Requirements
Long periods of standing or sitting, typing and repetitive motion
Ability to lift and carry cash drawers and coin bags/boxes
#J-18808-Ljbffr