SAL Management Group
Assisted Living Senior Placement Specialist
SAL Management Group, Layton, Utah, United States, 84041
Job Summary
The Senior Placement Specialist serves as a trusted advisor to seniors and their families, guiding them through the process of finding appropriate assisted living or memory care solutions. This role blends relationship-building, needs assessment, and sales execution while advocating for the best possible outcomes for each family.
Key Responsibilities Client & Family Support
Conduct phone and in-person assessments to understand care needs, budget, preferences, and urgency
Educate families on assisted living, memory care, and senior housing options
Serve as a compassionate guide during emotionally sensitive transitions
Community Partnerships
Build and maintain relationships with assisted living and memory care communities
Stay knowledgeable on availability, pricing, services, and care levels
Coordinate tours and facilitate introductions between families and communities
Sales & Placement Execution
Match seniors with appropriate communities based on clinical, financial, and lifestyle needs
Follow up consistently with families and referral sources
Track leads, activity, and placements in CRM
Meet or exceed monthly placement goals
Referral & Outreach
Network with hospitals, rehab centers, case managers, social workers, and community partners
Attend networking events and represent the company professionally
Collaborate with SAL Management communities when appropriate (while remaining client-first)
Qualifications Required
2+ years in senior living, healthcare sales, placement, or related field
Strong communication and relationship-building skills
Compassionate, professional, and confident demeanor
Comfortable with consultative sales and follow-up
Ability to manage multiple families simultaneously
Preferred
Experience in assisted living or memory care
CRM experience (sales or healthcare CRM)
Local senior care market knowledge
Key Success Metrics
Number of move-ins per month
Conversion rate from inquiry to placement
Family satisfaction and trust
Community partner engagement
CRM accuracy and follow-through
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Key Responsibilities Client & Family Support
Conduct phone and in-person assessments to understand care needs, budget, preferences, and urgency
Educate families on assisted living, memory care, and senior housing options
Serve as a compassionate guide during emotionally sensitive transitions
Community Partnerships
Build and maintain relationships with assisted living and memory care communities
Stay knowledgeable on availability, pricing, services, and care levels
Coordinate tours and facilitate introductions between families and communities
Sales & Placement Execution
Match seniors with appropriate communities based on clinical, financial, and lifestyle needs
Follow up consistently with families and referral sources
Track leads, activity, and placements in CRM
Meet or exceed monthly placement goals
Referral & Outreach
Network with hospitals, rehab centers, case managers, social workers, and community partners
Attend networking events and represent the company professionally
Collaborate with SAL Management communities when appropriate (while remaining client-first)
Qualifications Required
2+ years in senior living, healthcare sales, placement, or related field
Strong communication and relationship-building skills
Compassionate, professional, and confident demeanor
Comfortable with consultative sales and follow-up
Ability to manage multiple families simultaneously
Preferred
Experience in assisted living or memory care
CRM experience (sales or healthcare CRM)
Local senior care market knowledge
Key Success Metrics
Number of move-ins per month
Conversion rate from inquiry to placement
Family satisfaction and trust
Community partner engagement
CRM accuracy and follow-through
#J-18808-Ljbffr