First Title & Escrow
Overview
As an Escrow Manager, you’ll play a critical role in closing real estate transactions while ensuring compliance with all legal and regulatory requirements. You’ll leverage your deep understanding of title and escrow processes to deliver reliable, high-quality service for our clients. You will serve as the primary point of contact for buyers, sellers, agents, lenders, and other stakeholders throughout the escrow process. If you thrive in a fast-paced environment, enjoy solving problems, and excel in client communication, this is a fantastic opportunity to grow your expertise on a national stage.
What You’ll Do
Complete the full escrow process for residential and/or REO transactions from open to close
Review and interpret purchase agreements, title commitments, lender instructions, and other closing documents
Prepare escrow instructions, estimated settlement statements, and final closing packages in accordance with Texas guidelines
Request payoffs, verify wire instructions, and manage the disbursement of funds upon closing
CD/Settlement Statement: Prepare the CD/Settlement Statement in accordance with the lender’s terms and conditions, confirming title and recording fees are accurately reflected
Coordinate document signing appointments and ensure proper notarization and return of executed documents
Pre-Closing Call: Conduct a Pre-Closing call to the notary and customer to confirm appointment and answer any questions
Confirm closing: Confirm closing appointment is completed
Review: Review signed closing package and partner closing with the notary for any corrections
Quality Control: Ensure the Lender’s package is correct, delivery closing package to notary via secure portal
Ensure timely recording and disbursement
Communication: Serve as the primary point of contact for closing inquiries, facilitating clear and professional communication between clients and the borrower
Process emails and respond to all incoming requests in a timely manner
Continuous Improvement: Identify opportunities for process improvements to enhance efficiency and service
Maintain detailed and up-to-date records in the closing production system, documenting all actions and communications
Escalate complex issues to management or for resolution guidance
Consistently meet established service level agreements (SLAs), quality standards, and internal performance metrics
Assist with closing production improvements and participate in training new specialists as needed
Other duties as assigned
What You Need
5+ years of escrow experience and 2+ years of Escrow Officer experience handling full transaction
Deep understanding of Texas escrow procedures, title insurance, and related real estate documents
Experience with Resware, closing production software is a plus
Excellent attention to detail, analytical, and problem-solving skills
Strong verbal and written communication abilities
Ability to work independently in a fast-paced, deadline-driven environment
Team Player: Positive attitude and strong sense of customer service and collaboration
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What You’ll Do
Complete the full escrow process for residential and/or REO transactions from open to close
Review and interpret purchase agreements, title commitments, lender instructions, and other closing documents
Prepare escrow instructions, estimated settlement statements, and final closing packages in accordance with Texas guidelines
Request payoffs, verify wire instructions, and manage the disbursement of funds upon closing
CD/Settlement Statement: Prepare the CD/Settlement Statement in accordance with the lender’s terms and conditions, confirming title and recording fees are accurately reflected
Coordinate document signing appointments and ensure proper notarization and return of executed documents
Pre-Closing Call: Conduct a Pre-Closing call to the notary and customer to confirm appointment and answer any questions
Confirm closing: Confirm closing appointment is completed
Review: Review signed closing package and partner closing with the notary for any corrections
Quality Control: Ensure the Lender’s package is correct, delivery closing package to notary via secure portal
Ensure timely recording and disbursement
Communication: Serve as the primary point of contact for closing inquiries, facilitating clear and professional communication between clients and the borrower
Process emails and respond to all incoming requests in a timely manner
Continuous Improvement: Identify opportunities for process improvements to enhance efficiency and service
Maintain detailed and up-to-date records in the closing production system, documenting all actions and communications
Escalate complex issues to management or for resolution guidance
Consistently meet established service level agreements (SLAs), quality standards, and internal performance metrics
Assist with closing production improvements and participate in training new specialists as needed
Other duties as assigned
What You Need
5+ years of escrow experience and 2+ years of Escrow Officer experience handling full transaction
Deep understanding of Texas escrow procedures, title insurance, and related real estate documents
Experience with Resware, closing production software is a plus
Excellent attention to detail, analytical, and problem-solving skills
Strong verbal and written communication abilities
Ability to work independently in a fast-paced, deadline-driven environment
Team Player: Positive attitude and strong sense of customer service and collaboration
#J-18808-Ljbffr