University of North Carolina at Wilmington
Technology Support Specialist
University of North Carolina at Wilmington, Wilmington, North Carolina, United States, 28412
Please see Special Instructions for more details.
PLEASE NOTE:
This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you submit for this position. Applications must be submitted through the online application system to be considered. This position is being recruited at the
Journey
level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Benefits of Working at UNCW Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach. Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session. As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service. We also offer an abundance of training and development programs through our
Dare to Learn Academy , and the
employee assistance program , many of which are offered free of charge. The primary purpose of the Integrated Educational Technologies group is to provide leadership in the deployment and support of academic focused technologies. Through the course of collaborative efforts with faculty and student advocates, this department will seamlessly integrate information technology resources as an integral aspect of a powerful learning environment. The department will be responsible for collaboration with faculty to build a technology enriched classroom experience. In addition, IET will provide support and training for audio visual technologies for faculty and staff in order to meet departmental and university goals as per the university Strategic Plan. Brief Summary of Work for this Position
This position is responsible for providing technical leadership and support to a wide range of technologies across campus, with a focus on supporting CHHS. These technologies include but are not limited to the following: installation, maintenance, operation, and repair of video network systems and classroom technologies. Work may also include installation, troubleshooting and analysis of desktop hardware and software. Lastly, position will have supervisory responsibilities for FTE staff and/or student workers. Minimum Education and Experience Requirements
Graduation from a two year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position’s role; or graduation from a four year college or university and one year experience in the information technology field related to the position’s role; or graduation from a four year college or university with a major in computer science or information technology or related degree. Related information technology experience may be substituted year for year for the required education. Preferred education, professional skills and experience
Experience working with PCs & Macs, providing advanced support for a broad range of technologies including networking, simulation software and hardware, videoconferencing/video capture, and AV systems in general. Ability to handle multiple projects/problems concurrently. Excellent interpersonal, written and verbal communication skills. Ability to express complex technical information to a broad range of end users with regard to both technical information (tech speak v. layman’s terms) as well as interacting with a variety of end client backgrounds (students, faculty, administration, etc.). Experience supervising others, preferably including students. Experience with a wide range of software such as Microsoft and Apple operating systems, Microsoft Office, and other utilities and Web-based applications. Networking experience connecting to both wired and wireless networks, as well as with VLANs, etc. Prefer experience in managing small, medium, and/or large AV projects. Ability to climb a ladder as well as lift and carry 30 lbs. AVIXA CTS, CTS-I, and/or CTS-D certifications. Dante Level 1, 2, and/or 3 certifications. Required Certifications or licensure
FTE FTE 1.0 FTE (40 hours per week) Months Per Year
12 Months Work Days
Monday - Friday Work Hours
8:00am - 5:00pm Type of Position
Permanent Position Number
7723 Job Posting Date
01/12/2026 Posting Close Date
01/26/2026 Special Notes to Applicants
PLEASE NOTE :
This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you submit for this position. Applications must be submitted through the online application system to be considered. This position is being recruited at the
Journey
level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Required fields are indicated with an asterisk (*).
* How did you learn of this opportunity with UNCW? (2026)
UNCW Website UNCW LinkedIn Page UNCW X Account (formerly Twitter) UNCW Employee Referral UNCW Instagram Account (UNCW_jobs) UNCW Job Alert Chronical of Higher Education Glassdoor Higher Ed Jobs Indeed Inside Higher Ed North Carolina Job Network Craigslist Career Events/Job Fairs Billboards/Marquee Other
* If you selected "Other" to the question above, please explain how you found out about this opportunity. Enter N/A if not applicable. (Open Ended Question)
#J-18808-Ljbffr
PLEASE NOTE:
This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you submit for this position. Applications must be submitted through the online application system to be considered. This position is being recruited at the
Journey
level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Benefits of Working at UNCW Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach. Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session. As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service. We also offer an abundance of training and development programs through our
Dare to Learn Academy , and the
employee assistance program , many of which are offered free of charge. The primary purpose of the Integrated Educational Technologies group is to provide leadership in the deployment and support of academic focused technologies. Through the course of collaborative efforts with faculty and student advocates, this department will seamlessly integrate information technology resources as an integral aspect of a powerful learning environment. The department will be responsible for collaboration with faculty to build a technology enriched classroom experience. In addition, IET will provide support and training for audio visual technologies for faculty and staff in order to meet departmental and university goals as per the university Strategic Plan. Brief Summary of Work for this Position
This position is responsible for providing technical leadership and support to a wide range of technologies across campus, with a focus on supporting CHHS. These technologies include but are not limited to the following: installation, maintenance, operation, and repair of video network systems and classroom technologies. Work may also include installation, troubleshooting and analysis of desktop hardware and software. Lastly, position will have supervisory responsibilities for FTE staff and/or student workers. Minimum Education and Experience Requirements
Graduation from a two year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position’s role; or graduation from a four year college or university and one year experience in the information technology field related to the position’s role; or graduation from a four year college or university with a major in computer science or information technology or related degree. Related information technology experience may be substituted year for year for the required education. Preferred education, professional skills and experience
Experience working with PCs & Macs, providing advanced support for a broad range of technologies including networking, simulation software and hardware, videoconferencing/video capture, and AV systems in general. Ability to handle multiple projects/problems concurrently. Excellent interpersonal, written and verbal communication skills. Ability to express complex technical information to a broad range of end users with regard to both technical information (tech speak v. layman’s terms) as well as interacting with a variety of end client backgrounds (students, faculty, administration, etc.). Experience supervising others, preferably including students. Experience with a wide range of software such as Microsoft and Apple operating systems, Microsoft Office, and other utilities and Web-based applications. Networking experience connecting to both wired and wireless networks, as well as with VLANs, etc. Prefer experience in managing small, medium, and/or large AV projects. Ability to climb a ladder as well as lift and carry 30 lbs. AVIXA CTS, CTS-I, and/or CTS-D certifications. Dante Level 1, 2, and/or 3 certifications. Required Certifications or licensure
FTE FTE 1.0 FTE (40 hours per week) Months Per Year
12 Months Work Days
Monday - Friday Work Hours
8:00am - 5:00pm Type of Position
Permanent Position Number
7723 Job Posting Date
01/12/2026 Posting Close Date
01/26/2026 Special Notes to Applicants
PLEASE NOTE :
This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you submit for this position. Applications must be submitted through the online application system to be considered. This position is being recruited at the
Journey
level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Required fields are indicated with an asterisk (*).
* How did you learn of this opportunity with UNCW? (2026)
UNCW Website UNCW LinkedIn Page UNCW X Account (formerly Twitter) UNCW Employee Referral UNCW Instagram Account (UNCW_jobs) UNCW Job Alert Chronical of Higher Education Glassdoor Higher Ed Jobs Indeed Inside Higher Ed North Carolina Job Network Craigslist Career Events/Job Fairs Billboards/Marquee Other
* If you selected "Other" to the question above, please explain how you found out about this opportunity. Enter N/A if not applicable. (Open Ended Question)
#J-18808-Ljbffr