IES Communications
Training and Quality Specialist - Low Voltage Cabling
IES Communications, Bastrop, Louisiana, United States, 71220
Job Summary
The Training & Quality role will be responsible for trade-related curriculum development and training for new and existing IES teams, quality audits and on-site support to IES projects.
Job Duties and Responsibilities
Develop and provide trade-related, project management and delivery training in the classroom. This will include hands on demonstrations; (ex: class outlines, presentations, handouts, tests, design exercises)
Develop pre-employment trade-related job skill assessments (both hands on and written)
Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management training
Conduct training needs assessment by collecting information pertaining to work procedures, workflow, and reports, understanding job-specific functions and tasks
Conduct training classes by presenting job-specific and company-specific software applications utilizing computer and virtual classrooms, webinars and other methods as required
Evaluate training by assessing effectiveness of training to specific job applications
Administer written and practical exams and write performance reports to evaluate trainees' performance
Maintain quality service by establishing and enforcing organization standards
Implement training processes and best practices that add value and improve business performance
Maintain personal knowledge, training and proficiency on installed products and course materials
Work with training team to design and implement new training programs and revise old programs
Ensure a safe and pleasant learning environment for staff/students
Other duties as assigned
Min USD $65.00/Yr. Max USD $85.00/Yr.
Physical and Mental Requirements
Operate as a team member of management
Strong verbal and written communication skills
Strong organizational skills and attention to detail
Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude
Must be able to work a non-standard work schedule as required to provide job, team or individual specific training
For demonstration purposes, must be able to climb ladders, use hand and power tools, lift 50 pounds
Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s)
Must promote the Company culture and mission to all employees, vendors, clients and business partners
Must possess proven problem‑solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s)
Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements
Must be able to travel within the branch territory and/or regional territory as needed
Must possess the ability to learn and teach the Company and customer project management systems
Education and Certification Requirements
Must possess a minimum of three (3) years training experience or related role
Prefer a minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field
Prefer a BICSI certified trainer
Must have demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration
Must be proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project)
Must meet Company minimum driving standards
High School diploma or equivalent
Working knowledge of instructional design and adult learning theory practice preferred
Must be able to effectively use basic hand tools: screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), and pliers (needle nose and channel locks), crescent wrench, sewing (stitching) needle, cable shears, flush cutting pliers, multi‑meter and rubber mallet (gray)
Highly knowledgeable of materials, methods, and the tools involved in the commercial construction industry
Ability to determine the kind of tools and equipment needed to do a job
Possess good knowledge of arithmetic, algebra, geometry and their application
Maintain technical knowledge by attending educational workshops, reviewing publications
Working knowledge of construction process (bid process, project management, delegation, financial etc.)
Minimum Years of Experience 6+;
License Required: No Minimum Education High School
Company Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States.
Equal Employment Opportunity Statement IES is an Equal Employment Opportunity Employer. We are committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. We provide reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.
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Job Duties and Responsibilities
Develop and provide trade-related, project management and delivery training in the classroom. This will include hands on demonstrations; (ex: class outlines, presentations, handouts, tests, design exercises)
Develop pre-employment trade-related job skill assessments (both hands on and written)
Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management training
Conduct training needs assessment by collecting information pertaining to work procedures, workflow, and reports, understanding job-specific functions and tasks
Conduct training classes by presenting job-specific and company-specific software applications utilizing computer and virtual classrooms, webinars and other methods as required
Evaluate training by assessing effectiveness of training to specific job applications
Administer written and practical exams and write performance reports to evaluate trainees' performance
Maintain quality service by establishing and enforcing organization standards
Implement training processes and best practices that add value and improve business performance
Maintain personal knowledge, training and proficiency on installed products and course materials
Work with training team to design and implement new training programs and revise old programs
Ensure a safe and pleasant learning environment for staff/students
Other duties as assigned
Min USD $65.00/Yr. Max USD $85.00/Yr.
Physical and Mental Requirements
Operate as a team member of management
Strong verbal and written communication skills
Strong organizational skills and attention to detail
Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude
Must be able to work a non-standard work schedule as required to provide job, team or individual specific training
For demonstration purposes, must be able to climb ladders, use hand and power tools, lift 50 pounds
Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s)
Must promote the Company culture and mission to all employees, vendors, clients and business partners
Must possess proven problem‑solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s)
Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements
Must be able to travel within the branch territory and/or regional territory as needed
Must possess the ability to learn and teach the Company and customer project management systems
Education and Certification Requirements
Must possess a minimum of three (3) years training experience or related role
Prefer a minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field
Prefer a BICSI certified trainer
Must have demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration
Must be proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project)
Must meet Company minimum driving standards
High School diploma or equivalent
Working knowledge of instructional design and adult learning theory practice preferred
Must be able to effectively use basic hand tools: screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), and pliers (needle nose and channel locks), crescent wrench, sewing (stitching) needle, cable shears, flush cutting pliers, multi‑meter and rubber mallet (gray)
Highly knowledgeable of materials, methods, and the tools involved in the commercial construction industry
Ability to determine the kind of tools and equipment needed to do a job
Possess good knowledge of arithmetic, algebra, geometry and their application
Maintain technical knowledge by attending educational workshops, reviewing publications
Working knowledge of construction process (bid process, project management, delegation, financial etc.)
Minimum Years of Experience 6+;
License Required: No Minimum Education High School
Company Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States.
Equal Employment Opportunity Statement IES is an Equal Employment Opportunity Employer. We are committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. We provide reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.
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