U.S. Bank
Why consider this job opportunity
Salary up to $71,100
Comprehensive benefits package, including healthcare, retirement plans, and paid vacation
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to work with advanced technologies and improve customer experiences
What to Expect (Job Responsibilities)
Serve as a technical subject matter expert, mentoring Tier 2 agents with challenging technical issues
Engage with product and engineering teams for bug identification and resolution
Analyze bug impacts and provide insightful data to product teams and support leadership
Act as a point of contact for customer installations and drive go-live processes
Prepare support teams for platform changes, including releases and enhancements
What is Required (Qualifications)
Bachelor's degree or equivalent work experience
One to three years of experience in project management activities
Strong organizational and analytical skills
Excellent verbal and written communication skills
Experience with Microsoft Office Suite, Power Automate, MS Lists, and SharePoint
How to Stand Out (Preferred Qualifications)
Thorough knowledge of project management and experience with project-level tasks
Previous experience with POS systems, including advanced hardware and software troubleshooting
Basic knowledge of the assigned business line or functional area
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Salary up to $71,100
Comprehensive benefits package, including healthcare, retirement plans, and paid vacation
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to work with advanced technologies and improve customer experiences
What to Expect (Job Responsibilities)
Serve as a technical subject matter expert, mentoring Tier 2 agents with challenging technical issues
Engage with product and engineering teams for bug identification and resolution
Analyze bug impacts and provide insightful data to product teams and support leadership
Act as a point of contact for customer installations and drive go-live processes
Prepare support teams for platform changes, including releases and enhancements
What is Required (Qualifications)
Bachelor's degree or equivalent work experience
One to three years of experience in project management activities
Strong organizational and analytical skills
Excellent verbal and written communication skills
Experience with Microsoft Office Suite, Power Automate, MS Lists, and SharePoint
How to Stand Out (Preferred Qualifications)
Thorough knowledge of project management and experience with project-level tasks
Previous experience with POS systems, including advanced hardware and software troubleshooting
Basic knowledge of the assigned business line or functional area
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr