Addison Group
IT Support Analyst
at Addison Group Location: Oklahoma City, OK (on‑site) Salary Range: $50,000 – $100,000 per year depending on experience. Benefits: Medical, dental, vision, 401(k). Position Overview: We are seeking a dependable and hands‑on IT Systems Analyst to support day‑to‑day technology operations for our Oklahoma City‑based oil and gas company. This role maintains core systems, assists end users, and supports infrastructure. The ideal candidate has experience with Windows‑based systems, is comfortable managing support tickets, and enjoys providing excellent customer service in a fast‑paced environment. Key Responsibilities
Provide technical support for end users, including desktops, laptops, and mobile devices in a Windows 10/11 environment. Manage and respond to user requests through the internal IT ticketing system, ensuring timely resolution of issues. Support Active Directory user and group management, including account creation, password resets, and access permissions. Apply and maintain Group Policy settings to enforce consistent system configurations and security standards. Install, configure, and troubleshoot AV equipment and support conference room technology. Maintain system security through regular updates, patches, and endpoint protection practices. Assist with onboarding and offboarding processes, ensuring proper setup and decommissioning of user accounts and devices. Monitor and support network connectivity, printing services, and shared resources. Keep accurate records of hardware, software, and IT processes through documentation and asset tracking. Preferred Qualifications
3+ years of experience in IT support, desktop support, or systems administration. Familiarity with Windows operating systems, basic networking, and endpoint security. Experience working with Active Directory, Group Policy, and ticketing platforms. Solid troubleshooting skills for both hardware and software issues. Strong interpersonal and communication skills with a user‑first approach. Ability to work independently and adapt to changing priorities. Oil and gas industry experience or prior work supporting field operations is a plus. Valid driver’s license and willingness to travel to field sites occasionally. A+, Sec+, Network+, or Microsoft certifications preferred. Key Traits For Success
Self‑motivated with strong attention to detail. Team‑oriented with a flexible, can‑do attitude. Organized and proactive in maintaining IT processes and documentation. Comfortable supporting both office and remote/field users. No 3rd parties. Why choose Addison IT?
High salaries negotiated using U.S. Bureau of Labor Statistics data. Benefits & Bonuses: Medical, dental, vision insurance, 401(k), and monetary bonuses. Clear path to permanent employment with many Addison job openings. Direct connections with hiring managers from renowned organizations. Multiple employment options near your home. Professional development support: hiring process advice, resume revision, and employment term negotiation. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Seniority Level
Mid‑Senior level Employment Type
Other Job Function
Information Technology Industries
Staffing and Recruiting Referrals increase your chances of interviewing at Addison Group by 2x. Get notified about new Information Technology Support Analyst jobs in Oklahoma City, OK.
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at Addison Group Location: Oklahoma City, OK (on‑site) Salary Range: $50,000 – $100,000 per year depending on experience. Benefits: Medical, dental, vision, 401(k). Position Overview: We are seeking a dependable and hands‑on IT Systems Analyst to support day‑to‑day technology operations for our Oklahoma City‑based oil and gas company. This role maintains core systems, assists end users, and supports infrastructure. The ideal candidate has experience with Windows‑based systems, is comfortable managing support tickets, and enjoys providing excellent customer service in a fast‑paced environment. Key Responsibilities
Provide technical support for end users, including desktops, laptops, and mobile devices in a Windows 10/11 environment. Manage and respond to user requests through the internal IT ticketing system, ensuring timely resolution of issues. Support Active Directory user and group management, including account creation, password resets, and access permissions. Apply and maintain Group Policy settings to enforce consistent system configurations and security standards. Install, configure, and troubleshoot AV equipment and support conference room technology. Maintain system security through regular updates, patches, and endpoint protection practices. Assist with onboarding and offboarding processes, ensuring proper setup and decommissioning of user accounts and devices. Monitor and support network connectivity, printing services, and shared resources. Keep accurate records of hardware, software, and IT processes through documentation and asset tracking. Preferred Qualifications
3+ years of experience in IT support, desktop support, or systems administration. Familiarity with Windows operating systems, basic networking, and endpoint security. Experience working with Active Directory, Group Policy, and ticketing platforms. Solid troubleshooting skills for both hardware and software issues. Strong interpersonal and communication skills with a user‑first approach. Ability to work independently and adapt to changing priorities. Oil and gas industry experience or prior work supporting field operations is a plus. Valid driver’s license and willingness to travel to field sites occasionally. A+, Sec+, Network+, or Microsoft certifications preferred. Key Traits For Success
Self‑motivated with strong attention to detail. Team‑oriented with a flexible, can‑do attitude. Organized and proactive in maintaining IT processes and documentation. Comfortable supporting both office and remote/field users. No 3rd parties. Why choose Addison IT?
High salaries negotiated using U.S. Bureau of Labor Statistics data. Benefits & Bonuses: Medical, dental, vision insurance, 401(k), and monetary bonuses. Clear path to permanent employment with many Addison job openings. Direct connections with hiring managers from renowned organizations. Multiple employment options near your home. Professional development support: hiring process advice, resume revision, and employment term negotiation. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Seniority Level
Mid‑Senior level Employment Type
Other Job Function
Information Technology Industries
Staffing and Recruiting Referrals increase your chances of interviewing at Addison Group by 2x. Get notified about new Information Technology Support Analyst jobs in Oklahoma City, OK.
#J-18808-Ljbffr