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Gerson Lehrman Group, Inc.

Quality Assurance Analyst

Gerson Lehrman Group, Inc., New York, New York, us, 10261

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Position Summary: GLG’s Quality Assurance team within the Technology business is seeking a

QA Automation Engineer / Analyst

to design, develop, and execute automated and manual test cases across multiple software applications. This role combines strong analytical skills in understanding requirements with hands‑on automation capabilities to ensure robust functional and regression testing.

The ideal candidate will have experience working on CRM or web-based applications (preferably Salesforce), with a strong focus on automation and change control alignment within the SDLC.

Position Responsibilities include (but are not limited to):

Analyze user stories, business requirements, and acceptance criteria to create detailed test scenarios and test scripts.

Develop and maintain automated test cases using frameworks such as Selenium (Java/Python), Playwright, or Cypress.

Perform functional, regression, integration, and assist UAT testing across web and CRM platforms.

Execute API automation using tools such as Postman or REST Assured.

Maintain and execute automation suites as part of the CI/CD pipeline.

Log and track defects using JIRA, ServiceNow, or Azure DevOps, and support root‑cause analysis.

Review and validate change requests (CRs) for quality and test completeness within the Change Management process.

Provide QA evidence and participate in CAB discussions and post‑implementation reviews (PIRs).

Contribute to framework enhancement, test data management, and regression suite optimization.

Collaborate with QA Leads, Developers, and Release Managers to ensure smooth, high‑quality releases

Position Requirements:

3–5 years of experience in software QA with strong exposure to

test automation and functional testing .

Proficiency in automation scripting using

Selenium (Java/Python) ,

Cypress , or equivalent.

Working knowledge of

API testing and automation

(Postman, REST Assured).

Experience with

CI/CD

tools such as

GitHub Actions, Jenkins, or Azure DevOps .Familiarity with

test management tools

(TestRail, Zephyr) and version control (Git).

Experience in

Change Management or audit‑driven environments

Excellent analytical, organizational, and communication skills.

Preferred Qualifications:

ISTQB Foundation

or

Automation Testing certification .

Prior experience in

Agile/Scrum

Exposure to

Salesforce testing

or similar CRM systems.

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