Gainor Staffing
A leading global law firm is seeking an
IT Analyst
to join the team in
New York City .
Base pay range $80,000.00/yr - $100,000.00/yr
Who You Are
You have a university degree or equivalent hands‑on experience in IT support
You bring at least 3 years of experience delivering direct technical assistance for hardware, software, and networking solutions
Experienced in managing LAN/WAN environments and supporting network systems
Experienced in installing, configuring, and maintaining client operating systems and related devices
You demonstrate reliability, punctuality, and a strong sense of ownership in your work
What You’ll Do
Provide first‑level technical support for end users through phone, email, and in‑person assistance
Manage and maintain office hardware including computers and printers
Support meeting technologies such as video conferencing, presentations, and special events
Install and configure software in line with organizational standards and security guidelines
Maintain accurate asset records and update the asset management system regularly
Use ticketing tools to log, track, and resolve service requests
Assist with IT projects, deployments, and initiatives, including user training
Support mobile device technologies and remote access solutions such as VPN and Citrix
Coordinate planned maintenance and respond effectively to unplanned outages or disruptions
Uphold data security best practices and comply with information security policies
Work beyond scheduled hours when necessary (including at least one weekend per month) and travel occasionally for business needs
What Success Looks Like
End users receive timely, high‑quality technical support and solutions
Meeting technologies run smoothly with minimal disruptions
IT assets and systems are consistently maintained and accurately documented
Service requests are resolved efficiently with clear communication throughout the process
Projects and initiatives are delivered on time with strong user adoption
Security standards are upheld across all systems and processes
Seniority level
Associate
Employment type
Full‑time
Job function
Information Technology and Customer Service
Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.
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IT Analyst
to join the team in
New York City .
Base pay range $80,000.00/yr - $100,000.00/yr
Who You Are
You have a university degree or equivalent hands‑on experience in IT support
You bring at least 3 years of experience delivering direct technical assistance for hardware, software, and networking solutions
Experienced in managing LAN/WAN environments and supporting network systems
Experienced in installing, configuring, and maintaining client operating systems and related devices
You demonstrate reliability, punctuality, and a strong sense of ownership in your work
What You’ll Do
Provide first‑level technical support for end users through phone, email, and in‑person assistance
Manage and maintain office hardware including computers and printers
Support meeting technologies such as video conferencing, presentations, and special events
Install and configure software in line with organizational standards and security guidelines
Maintain accurate asset records and update the asset management system regularly
Use ticketing tools to log, track, and resolve service requests
Assist with IT projects, deployments, and initiatives, including user training
Support mobile device technologies and remote access solutions such as VPN and Citrix
Coordinate planned maintenance and respond effectively to unplanned outages or disruptions
Uphold data security best practices and comply with information security policies
Work beyond scheduled hours when necessary (including at least one weekend per month) and travel occasionally for business needs
What Success Looks Like
End users receive timely, high‑quality technical support and solutions
Meeting technologies run smoothly with minimal disruptions
IT assets and systems are consistently maintained and accurately documented
Service requests are resolved efficiently with clear communication throughout the process
Projects and initiatives are delivered on time with strong user adoption
Security standards are upheld across all systems and processes
Seniority level
Associate
Employment type
Full‑time
Job function
Information Technology and Customer Service
Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.
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