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Gainor Staffing

IT Analyst

Gainor Staffing, New York, New York, us, 10261

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A leading global law firm is seeking an

IT Analyst

to join the team in

New York City.

Who You Are

You have a university degree or equivalent hands‑on experience in IT support

You bring at least 3 years of experience delivering direct technical assistance for hardware, software, and networking solutions

Experienced in managing LAN/WAN environments and supporting network systems

Experienced in installing, configuring, and maintaining client operating systems and related devices

You demonstrate reliability, punctuality, and a strong sense of ownership in your work

What You’ll Do

Provide first-level technical support for end users through phone, email, and in‑person assistance

Manage and maintain office hardware including computers and printers

Support meeting technologies such as video conferencing, presentations, and special events

Install and configure software in line with organizational standards and security guidelines

Maintain accurate asset records and update the asset management system regularly

Use ticketing tools to log, track, and resolve service requests

Assist with IT projects, deployments, and initiatives, including user training

Support mobile device technologies and remote access solutions such as VPN and Citrix

Coordinate planned maintenance and respond effectively to unplanned outages or disruptions

Uphold data security best practices and comply within information security policies

Work beyond scheduled hours when necessary (including at least one weekend per month) and travel occasionally for business needs

What Success Looks Like

End users receive timely, high‑quality technical support and solutions

Meeting technologies run smoothly with minimal disruptions

IT assets and systems are consistently maintained and accurately documented

Service requests are resolved efficiently with clear communication throughout the processProjects and initiatives are delivered on time with strong user adoption

Security standards are upheld across all systems and processes

Salary Range $80,000 – 100,000 annually, based on experience

Location New York, NY – On site

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.

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