TEKsystems
Customer Service Representative
– TEKsystems
3 days ago – Be among the first 25 applicants
Overview Mortgage Servicing Customer Support – Start Your Career Jan 28!
Pay
English: $17/hr
Bilingual (Spanish): $18.50/hr
Schedule
First 30 days: On-site training (9:30 AM – 6:00 PM)
After training: Hybrid schedule (10:30 AM – 7:00 PM) based on performance metrics
No time off during the first 6 weeks
What You’ll Do
Handle 35–45 inbound calls daily, assisting borrowers, insurance agents, and financial institutions.
Answer questions related to homeowners insurance, payments, and coverage.
Multi-task across systems to research, document, and resolve inquiries quickly and accurately.
Provide professional, solution-focused service while meeting quality and adherence standards.
Skills We’re Looking For
Strong customer service experience (minimum 1 year recent experience).
Call center or admin experience preferred.
Typing speed of 35 WPM and solid computer literacy.
Excellent verbal and written communication skills.
Ability to work on-site and remotely with reliable internet and transportation.
Nice to Have
2+ years of call center experience.
Insurance or mortgage servicing experience.
Not a Fit If You…
Lack recent call center/admin experience.
Don’t have reliable internet or transportation.
Need time off in the first 4 weeks.
Struggle with communication skills.
Why Join Us?
Competitive pay with bilingual premium.
Entry-level opportunity with growth potential.
Hands-on training and hybrid flexibility after 30 days.
Be part of a fast-paced, rewarding environment in mortgage servicing.
Class starts January 28 – Apply today and secure your spot! Job Type & Location: Contract to Hire, Troy, MI
Pay And Benefits: The pay range for this position is $17.00 - $18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type: This is a hybrid position in Troy, MI.
Application Deadline: This position is anticipated to close on Jan 14, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
– TEKsystems
3 days ago – Be among the first 25 applicants
Overview Mortgage Servicing Customer Support – Start Your Career Jan 28!
Pay
English: $17/hr
Bilingual (Spanish): $18.50/hr
Schedule
First 30 days: On-site training (9:30 AM – 6:00 PM)
After training: Hybrid schedule (10:30 AM – 7:00 PM) based on performance metrics
No time off during the first 6 weeks
What You’ll Do
Handle 35–45 inbound calls daily, assisting borrowers, insurance agents, and financial institutions.
Answer questions related to homeowners insurance, payments, and coverage.
Multi-task across systems to research, document, and resolve inquiries quickly and accurately.
Provide professional, solution-focused service while meeting quality and adherence standards.
Skills We’re Looking For
Strong customer service experience (minimum 1 year recent experience).
Call center or admin experience preferred.
Typing speed of 35 WPM and solid computer literacy.
Excellent verbal and written communication skills.
Ability to work on-site and remotely with reliable internet and transportation.
Nice to Have
2+ years of call center experience.
Insurance or mortgage servicing experience.
Not a Fit If You…
Lack recent call center/admin experience.
Don’t have reliable internet or transportation.
Need time off in the first 4 weeks.
Struggle with communication skills.
Why Join Us?
Competitive pay with bilingual premium.
Entry-level opportunity with growth potential.
Hands-on training and hybrid flexibility after 30 days.
Be part of a fast-paced, rewarding environment in mortgage servicing.
Class starts January 28 – Apply today and secure your spot! Job Type & Location: Contract to Hire, Troy, MI
Pay And Benefits: The pay range for this position is $17.00 - $18.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type: This is a hybrid position in Troy, MI.
Application Deadline: This position is anticipated to close on Jan 14, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr