National Car Rental
Seasonal Customer Assistance Representative - Redmond Airport
National Car Rental, Redmond, Oregon, United States, 97756
Seasonal Customer Assistance Representative – Redmond Airport
Join to apply for the
Seasonal Customer Assistance Representative – Redmond Airport
role at
National Car Rental .
Overview
Enterprise Mobility operates the Enterprise Rent‑A‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest‑growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a seasonal Customer Assistance Representative Sr (CAR Sr). The CAR Sr will provide a high level of customer service by assisting both internal and external customers, primarily face‑to‑face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands‑on experience to provide administrative support, service customers, and act as a rental back‑up in a large home city branch or airport location.
Opening available at the following branch location:
2522 SE Jessie Butler Circle, Redmond, OR 97756
This position pays $18.50 per hour with opportunities for bonuses.
Multiple full‑time and part‑time schedules available.
Seasonal window starts May 2026 and cannot exceed 180 days (October 2026).
Responsibilities
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone.
Meet and greet customers in a friendly and timely manner.
Provide directions and general assistance.
Assist in assessing the condition of rental upon return.
Process returns, check‑ins and exit kiosk transactions.
Effectively market the company while picking up customers up and/or dropping them off in a safe and courteous manner and assisting customers as needed.
Understand and communicate rental terms and conditions, vehicle features and other services.
May sell optional protection products, upgrades, fuel options and other additional equipment.
Notify management of any known vehicle problems and any required vehicle maintenance.
Clean vehicle interior and exterior by hand or by operating washing equipment when needed.
Perform various administrative and basic accounting functions such as research and billing support tasks, accounts receivable, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing.
Take incoming calls – reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors.
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned.
Perform miscellaneous and backup duties as assigned.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old.
High school diploma or GED equivalent required.
Must have a valid driver's license.
No more than 2 moving violations and/or at‑fault accidents on driving record in the past 3 years.
No drug or alcohol related conviction on driving record in the past 3 years.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
This is a seasonal position and you may work up to a maximum of 6 months (180 days) during the defined season and must experience a 13 consecutive week break in service before being re‑hired.
Seniority level : Entry level
Employment type : Full‑time
Job function : Other
Industries : Travel Arrangements
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Seasonal Customer Assistance Representative – Redmond Airport
role at
National Car Rental .
Overview
Enterprise Mobility operates the Enterprise Rent‑A‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest‑growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a seasonal Customer Assistance Representative Sr (CAR Sr). The CAR Sr will provide a high level of customer service by assisting both internal and external customers, primarily face‑to‑face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands‑on experience to provide administrative support, service customers, and act as a rental back‑up in a large home city branch or airport location.
Opening available at the following branch location:
2522 SE Jessie Butler Circle, Redmond, OR 97756
This position pays $18.50 per hour with opportunities for bonuses.
Multiple full‑time and part‑time schedules available.
Seasonal window starts May 2026 and cannot exceed 180 days (October 2026).
Responsibilities
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone.
Meet and greet customers in a friendly and timely manner.
Provide directions and general assistance.
Assist in assessing the condition of rental upon return.
Process returns, check‑ins and exit kiosk transactions.
Effectively market the company while picking up customers up and/or dropping them off in a safe and courteous manner and assisting customers as needed.
Understand and communicate rental terms and conditions, vehicle features and other services.
May sell optional protection products, upgrades, fuel options and other additional equipment.
Notify management of any known vehicle problems and any required vehicle maintenance.
Clean vehicle interior and exterior by hand or by operating washing equipment when needed.
Perform various administrative and basic accounting functions such as research and billing support tasks, accounts receivable, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing.
Take incoming calls – reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors.
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned.
Perform miscellaneous and backup duties as assigned.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old.
High school diploma or GED equivalent required.
Must have a valid driver's license.
No more than 2 moving violations and/or at‑fault accidents on driving record in the past 3 years.
No drug or alcohol related conviction on driving record in the past 3 years.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
This is a seasonal position and you may work up to a maximum of 6 months (180 days) during the defined season and must experience a 13 consecutive week break in service before being re‑hired.
Seniority level : Entry level
Employment type : Full‑time
Job function : Other
Industries : Travel Arrangements
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