Eventus WholeHealth
Clinician Support Specialist
Eventus WholeHealth, Salisbury, North Carolina, United States, 28147
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Clinician Support Specialist
role at
Eventus WholeHealth
1 week ago Be among the first 25 applicants
Position Summary Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Workers, Clinical and Administrative Support Staff.
Responsibilities The Clinician Support Specialist is responsible for enhancing the performance of the clinical care team through supporting and facilitating clinical services with their assigned providers. The clinician is required to work in the field with the assigned provider as directed by Lead Clinician Support Specialist or MA Manager/Supervisor and may be asked to travel to facilities up to 60 miles from home.
Hours: Mon-Fri - 8-hour dayshift
Fuel Card to assist with commutes
Provider Support
Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day.
Ensure that each patient is seen as medically necessary per clinical protocol.
Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
Document appropriate encounter and time for CCM and BHI services.
If scheduling is assigned: update scheduling rosters daily to ensure accuracy and send schedules timely.
Assist with any day‑of changes to the scheduled visits due to acute needs, hospitalizations, admissions, or discharges.
Prepare clinical documentation for assigned providers each day.
Complete basic opening of encounter note as per discipline protocol.
Perform medication reconciliation on all scheduled patients each encounter.
Enter appropriate facility chart data on all scheduled patients each day into patient encounter notes and assign to provider.
Enter lab and other diagnostic study results into patient encounter and assign to provider as per guidelines.
Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day.
Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits.
Facility Support
When scheduling is an expectation for your role: share patient schedules with key facility staff as needed.
Assist with any triage needs as directed by assigned provider, whether they are in or out of the building that day.
Assist with triage documentation as needed.
Ensure that all needed paperwork is routed for the facility to Eventus providers, office, or families.
Assist with consents for any services needed.
Attend stand‑up meetings to report any needed information from the facility to Eventus providers and vice versa, if allowed by facility.
Assist with discharge planning of clinical services as needed.
Ensure check‑in and check‑out each day with facility staff regarding patients seen, status, etc.
Patient Support
Maintain patient confidentiality at all times.
Document appropriate encounter and time for CCM and BHI services.
Check all forms of communication several times daily to ensure patient needs are met.
Inform patient and family of recent visits, new orders and defer to provider when needed.
Communicate transitions of care to CCM team to enhance patient care and education.
Additional Duties And Responsibilities
Clinician Support Specialists are expected to be knowledgeable and adhere to Eventus WholeHealth standards, policies and procedures, including HIPAA rules and regulations.
Adhere to the Eventus WholeHealth dress code policy: clean, wrinkle‑free matching scrubs, appropriate closed‑toed footwear, and name badge.
When duties are completed ahead of scheduled workday, report to Lead Clinician Support Specialist for any additional assignments.
Seek further training if uncertain how to proceed with any assignment.
Qualifications / Education
High School Diploma or equivalency.
Must have a valid driver’s license and reliable transportation.
Expected to travel up to 1 hour from home address.
Certified Clinician Support Specialist degree a plus.
Typing speed of 45 wpm or greater.
Preferred Experience
Medical Scribing Experience.
Benefits Offered
A chance to be part of a growing and emerging culture.
Fuel card to assist with commutes.
Paid time off benefits.
Holidays.
Health benefits (medical, dental, vision).
Short & long‑term disability options.
Employer contribution to 401k retirement.
About Eventus WholeHealth Eventus WholeHealth was founded in 2014 to provide physician‑led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence‑based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit www.eventuswholehealth.com.
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Health Care Provider
Industry: Hospitals and Health Care
#J-18808-Ljbffr
Clinician Support Specialist
role at
Eventus WholeHealth
1 week ago Be among the first 25 applicants
Position Summary Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults achieving extraordinary outcomes for the people we serve. We do this through a value driven framework of excellence, integrity, person-centeredness, stewardship and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Workers, Clinical and Administrative Support Staff.
Responsibilities The Clinician Support Specialist is responsible for enhancing the performance of the clinical care team through supporting and facilitating clinical services with their assigned providers. The clinician is required to work in the field with the assigned provider as directed by Lead Clinician Support Specialist or MA Manager/Supervisor and may be asked to travel to facilities up to 60 miles from home.
Hours: Mon-Fri - 8-hour dayshift
Fuel Card to assist with commutes
Provider Support
Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day.
Ensure that each patient is seen as medically necessary per clinical protocol.
Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
Document appropriate encounter and time for CCM and BHI services.
If scheduling is assigned: update scheduling rosters daily to ensure accuracy and send schedules timely.
Assist with any day‑of changes to the scheduled visits due to acute needs, hospitalizations, admissions, or discharges.
Prepare clinical documentation for assigned providers each day.
Complete basic opening of encounter note as per discipline protocol.
Perform medication reconciliation on all scheduled patients each encounter.
Enter appropriate facility chart data on all scheduled patients each day into patient encounter notes and assign to provider.
Enter lab and other diagnostic study results into patient encounter and assign to provider as per guidelines.
Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day.
Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits.
Facility Support
When scheduling is an expectation for your role: share patient schedules with key facility staff as needed.
Assist with any triage needs as directed by assigned provider, whether they are in or out of the building that day.
Assist with triage documentation as needed.
Ensure that all needed paperwork is routed for the facility to Eventus providers, office, or families.
Assist with consents for any services needed.
Attend stand‑up meetings to report any needed information from the facility to Eventus providers and vice versa, if allowed by facility.
Assist with discharge planning of clinical services as needed.
Ensure check‑in and check‑out each day with facility staff regarding patients seen, status, etc.
Patient Support
Maintain patient confidentiality at all times.
Document appropriate encounter and time for CCM and BHI services.
Check all forms of communication several times daily to ensure patient needs are met.
Inform patient and family of recent visits, new orders and defer to provider when needed.
Communicate transitions of care to CCM team to enhance patient care and education.
Additional Duties And Responsibilities
Clinician Support Specialists are expected to be knowledgeable and adhere to Eventus WholeHealth standards, policies and procedures, including HIPAA rules and regulations.
Adhere to the Eventus WholeHealth dress code policy: clean, wrinkle‑free matching scrubs, appropriate closed‑toed footwear, and name badge.
When duties are completed ahead of scheduled workday, report to Lead Clinician Support Specialist for any additional assignments.
Seek further training if uncertain how to proceed with any assignment.
Qualifications / Education
High School Diploma or equivalency.
Must have a valid driver’s license and reliable transportation.
Expected to travel up to 1 hour from home address.
Certified Clinician Support Specialist degree a plus.
Typing speed of 45 wpm or greater.
Preferred Experience
Medical Scribing Experience.
Benefits Offered
A chance to be part of a growing and emerging culture.
Fuel card to assist with commutes.
Paid time off benefits.
Holidays.
Health benefits (medical, dental, vision).
Short & long‑term disability options.
Employer contribution to 401k retirement.
About Eventus WholeHealth Eventus WholeHealth was founded in 2014 to provide physician‑led healthcare services for residents and patients of skilled nursing and assisted living facilities. With our highly trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, our comprehensive, evidence‑based model provides collaborative interdisciplinary care with the seamless and vital integration of a wide range of specialties. Our differentiated approach not only empowers the facilities to reach their own goals and objectives but also ensures better patient outcomes. For more information, please visit www.eventuswholehealth.com.
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Health Care Provider
Industry: Hospitals and Health Care
#J-18808-Ljbffr