Four Winds Casinos
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Surveillance Operator 1
role at
Four Winds Casinos .
SUMMARY Responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, in order to protect life and property at the casino.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Monitor all areas of the casino property to identify potential security and/or safety risks and report them to the appropriate individual or entity for proper resolution.
Maintain confidentiality of all privileged information in accordance with established company policies and procedures and PBGC Gaming Regulations.
Develop knowledge and understanding of Surveillance CCTV equipment, including camera location scheme and effective camera recall.
Demonstrate proper camera technique and timely preservation of video files.
Utilize necessary equipment to identify, record, and document illegal, suspicious, or unusual activities occurring on property.
Maintain a general knowledge of all rules and regulations of the Gaming Commission and ensure strict adherence throughout the property.
Protect casino assets and gaming integrity.
Regularly complete accurate and unbiased reports.
Be held accountable for the accuracy and thoroughness of surveillance records, logs, and reports.
Coordinate routinely with the Security team to investigate casino incidents or resolve various guest or employee concerns.
Attend scheduled departmental meetings and/or training sessions.
Provide suggestions and recommendations for possible changes in the policies and procedures of other departments, with the protection of casino assets in mind.
Remain engaged and committed to continuous training and development of knowledge and skill related to effective surveillance observations, casino gameplay, detection of casino schemes, and detecting internal theft and suspicious activity.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
QUALIFICATIONS
Must successfully complete a general math assessment test with a satisfactory score.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
High school diploma or general education degree (GED) required.
Prior casino surveillance or loss prevention experience, formal security or law enforcement training, schooling, or certification is preferred. Other combinations of education and experience may be considered.
SPECIAL QUALIFICATIONS
Knowledge of and experience with closed circuit television equipment preferred.
Excellent observational and communication skills.
Able to detect schemes or cheating activity aimed at the casino or its guests.
Must be able to work all shifts and days of the week, including holidays, and adapt quickly to necessary schedule changes.
Requires a Level 2 Gaming License.
LANGUAGE SKILLS
Ability to read, analyze, and interpret documents such as policy and procedure manuals, maintenance instructions, and other related documents.
Ability to write effective reports and memos.
Ability to respond to inquiries from employees or guests.
Ability to communicate effectively in one‑on‑one, small group, and large group situations.
MATH MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent, and to interpret data from graphs.
REASONING ABILITY
Ability to apply common sense reasoning to a variety of situations.
PHYSICAL DEMANDS
Regularly required to talk or hear; stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls.
Occasionally required to reach with hands and arms, sit, climb, balance, stoop, kneel, crouch, or crawl.
Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
Noisy environment: moderate on office floors; loud on casino floor.
Typical casino environment may be smoky.
Seniority Level Entry level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Entertainment Providers
Additional Information Location: Elkhart, IN. Salary: $97,300.00-$125,544.00.
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Surveillance Operator 1
role at
Four Winds Casinos .
SUMMARY Responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, in order to protect life and property at the casino.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Monitor all areas of the casino property to identify potential security and/or safety risks and report them to the appropriate individual or entity for proper resolution.
Maintain confidentiality of all privileged information in accordance with established company policies and procedures and PBGC Gaming Regulations.
Develop knowledge and understanding of Surveillance CCTV equipment, including camera location scheme and effective camera recall.
Demonstrate proper camera technique and timely preservation of video files.
Utilize necessary equipment to identify, record, and document illegal, suspicious, or unusual activities occurring on property.
Maintain a general knowledge of all rules and regulations of the Gaming Commission and ensure strict adherence throughout the property.
Protect casino assets and gaming integrity.
Regularly complete accurate and unbiased reports.
Be held accountable for the accuracy and thoroughness of surveillance records, logs, and reports.
Coordinate routinely with the Security team to investigate casino incidents or resolve various guest or employee concerns.
Attend scheduled departmental meetings and/or training sessions.
Provide suggestions and recommendations for possible changes in the policies and procedures of other departments, with the protection of casino assets in mind.
Remain engaged and committed to continuous training and development of knowledge and skill related to effective surveillance observations, casino gameplay, detection of casino schemes, and detecting internal theft and suspicious activity.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
QUALIFICATIONS
Must successfully complete a general math assessment test with a satisfactory score.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
High school diploma or general education degree (GED) required.
Prior casino surveillance or loss prevention experience, formal security or law enforcement training, schooling, or certification is preferred. Other combinations of education and experience may be considered.
SPECIAL QUALIFICATIONS
Knowledge of and experience with closed circuit television equipment preferred.
Excellent observational and communication skills.
Able to detect schemes or cheating activity aimed at the casino or its guests.
Must be able to work all shifts and days of the week, including holidays, and adapt quickly to necessary schedule changes.
Requires a Level 2 Gaming License.
LANGUAGE SKILLS
Ability to read, analyze, and interpret documents such as policy and procedure manuals, maintenance instructions, and other related documents.
Ability to write effective reports and memos.
Ability to respond to inquiries from employees or guests.
Ability to communicate effectively in one‑on‑one, small group, and large group situations.
MATH MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measurement, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent, and to interpret data from graphs.
REASONING ABILITY
Ability to apply common sense reasoning to a variety of situations.
PHYSICAL DEMANDS
Regularly required to talk or hear; stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls.
Occasionally required to reach with hands and arms, sit, climb, balance, stoop, kneel, crouch, or crawl.
Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
Noisy environment: moderate on office floors; loud on casino floor.
Typical casino environment may be smoky.
Seniority Level Entry level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Entertainment Providers
Additional Information Location: Elkhart, IN. Salary: $97,300.00-$125,544.00.
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