TalentAlly
Market Partner Success Specialist, Senior
TalentAlly, Buffalo, New York, United States, 14266
Market Partner Success Specialist, Senior
National Grid
is hiring a Market Partner Success Specialist Senior in Buffalo, NY. This is a hybrid role; the applicant must live within a commutable distance.
Job Purpose A Market Partner Success Specialist generates trade ally/contractor interest in National Grid's energy programs—including Electrification, Weatherization, Heat Pumps, Energy Efficiency, and EV Charging—to support the achievement of revenue and energy savings targets for the company. National Grid looks for an individual who will build trusted relationships with trade partners and deliver on assigned performance metrics by maintaining awareness of National Grid programs. In this role, you act as the first point of contact for trade allies and contractors, consulting and ensuring access to our programs, available services, and enabling the trade partner to have a successful and positive experience working with National Grid.
Key Accountabilities
Follow up on leads and develop effective relationships with current and prospective trade allies/contractors to explain and promote National Grid energy programs and services for the purpose of creating interest and generating new projects.
Operate as an individual while contributing to a deal team of your colleagues, including Technical Support, Energy Advisors, Analysts and adjacent teams. Independently collate and analyze data using pre‑determined tools, methods, and formats to understand current contractor engagement against targets and improve where needed.
Manage the day‑to‑day relationship with trade allies and partners, understand their requirements and deliver appropriate solutions in line with National Grid policies, programs and processes.
Research and investigate new energy‑saving equipment, processes, and initiatives to bring the latest industry technology to National Grid’s portfolio of programs and offerings.
Monitor and review spending/budget information, updating others where necessary to identify any anomalies or discrepancies and ensure management has access to up‑to‑date and accurate information.
Qualifications
Bachelor’s degree preferred in engineering, business, marketing, communications, or other related discipline.
3+ years of experience in sales, account development or client outreach role.
Possesses a general understanding of energy, utility and/or efficiency industry as well as experience using Salesforce (CRM software) preferred.
Demonstrates excellent communication and interpersonal skills with the ability to apply consultation procedures and negotiation skills using visual aids, data, or information to support line of reasoning.
Experience in fact‑finding, including knowledge and understanding of where to find and how to present relevant information; demonstrates initiative and resourcefulness and can investigate the situation beyond routine questioning.
Makes self fully available for the market partners and customers; demonstrates an energetic and enthusiastic manner and the ability to add value to the customer or contractor experience.
Valid driver’s license is required.
More Information Upstate NY Salary: $88,000 – $104,000 a year. Salary commensurate with location and experience.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
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is hiring a Market Partner Success Specialist Senior in Buffalo, NY. This is a hybrid role; the applicant must live within a commutable distance.
Job Purpose A Market Partner Success Specialist generates trade ally/contractor interest in National Grid's energy programs—including Electrification, Weatherization, Heat Pumps, Energy Efficiency, and EV Charging—to support the achievement of revenue and energy savings targets for the company. National Grid looks for an individual who will build trusted relationships with trade partners and deliver on assigned performance metrics by maintaining awareness of National Grid programs. In this role, you act as the first point of contact for trade allies and contractors, consulting and ensuring access to our programs, available services, and enabling the trade partner to have a successful and positive experience working with National Grid.
Key Accountabilities
Follow up on leads and develop effective relationships with current and prospective trade allies/contractors to explain and promote National Grid energy programs and services for the purpose of creating interest and generating new projects.
Operate as an individual while contributing to a deal team of your colleagues, including Technical Support, Energy Advisors, Analysts and adjacent teams. Independently collate and analyze data using pre‑determined tools, methods, and formats to understand current contractor engagement against targets and improve where needed.
Manage the day‑to‑day relationship with trade allies and partners, understand their requirements and deliver appropriate solutions in line with National Grid policies, programs and processes.
Research and investigate new energy‑saving equipment, processes, and initiatives to bring the latest industry technology to National Grid’s portfolio of programs and offerings.
Monitor and review spending/budget information, updating others where necessary to identify any anomalies or discrepancies and ensure management has access to up‑to‑date and accurate information.
Qualifications
Bachelor’s degree preferred in engineering, business, marketing, communications, or other related discipline.
3+ years of experience in sales, account development or client outreach role.
Possesses a general understanding of energy, utility and/or efficiency industry as well as experience using Salesforce (CRM software) preferred.
Demonstrates excellent communication and interpersonal skills with the ability to apply consultation procedures and negotiation skills using visual aids, data, or information to support line of reasoning.
Experience in fact‑finding, including knowledge and understanding of where to find and how to present relevant information; demonstrates initiative and resourcefulness and can investigate the situation beyond routine questioning.
Makes self fully available for the market partners and customers; demonstrates an energetic and enthusiastic manner and the ability to add value to the customer or contractor experience.
Valid driver’s license is required.
More Information Upstate NY Salary: $88,000 – $104,000 a year. Salary commensurate with location and experience.
National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.
This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.
National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
#J-18808-Ljbffr