Hybrid IT Services Specialist - Customer-Driven Tech Support

A technology services company in Madison, WI seeks a Technology Services Specialist to troubleshoot applications and ensure client satisfaction. The ideal candidate will support users, provide vendor system support, and assist in documentation. Applicants should possess customer-driven solutions experience, knowledge of IT operations, and a Genesys Cloud certification. We offer competitive compensation and comprehensive benefits including medical, dental, vision, and a retirement plan. #J-18808-Ljbffr