Remote Technical Support Engineer - Proactive Incident Response

A technology-focused company is seeking a Technical Support Engineer for a remote position in Texas. The role involves providing Level 1 support for customer systems, monitoring production environments, and ensuring high service levels. Candidates should possess strong technical aptitude, excellent communication skills, and the ability to handle multiple issues efficiently. This full-time role offers competitive compensation in a proactive support team dedicated to maintaining critical systems. #J-18808-Ljbffr