State of Florida
Investigation Manager-SES
Requisition No: 868075
Agency: Office of Insurance Regulation
Pay Plan: SES
Position Number: 43000761
Salary: $75,000
Posting Closing Date: 01/22/2026
Overview The Florida Office of Insurance Regulation (OIR) regulates a complex insurance market and offers opportunities for career growth. OIR provides benefits, tuition waiver programs, and flexible work schedules for State of Florida employees.
Responsibilities
Supervise and manage analysts in the Property and Casualty Market Regulation (PCMR). Coordinate confidential personnel actions, including recruitment, disciplinary, attendance and leave, organizational changes, and related matters. Develop and conduct training programs for PCMR staff.
Provide administrative and technical supervision to employees in the research, examination, investigation, and/or analysis of the business practices and conduct of Property & Casualty insurance companies.
Assign, monitor, and review all investigation and examination cases prior to forwarding to the Director or closing. Direct the compilation and review of various reports prepared by staff.
Coordinate, plan, organize, and participate in settlement negotiations and in evidentiary and administrative hearings involving insurer noncompliance. Review all recommendations to management regarding enforcement actions and monitor through final resolution.
Maintain and provide staff with updated investigation and examination procedures and information to coincide with legislative, statutory, and rule changes in the insurance industry. Maintain accurate database and related records of all former and current investigations and examinations.
Provide technical assistance to the Office on matters pertaining to legislation, rulemaking, policies, and procedures as needed.
Perform other assignments deemed necessary by the Director or management.
Perform investigations and market conduct examination duties when necessary.
Participate in the development of strategic planning goals, program budgets, and the Bureau’s quality plan.
Compile and produce reports and other documents in response to information requests.
Coordinate with other law enforcement officials on illegal activities at the state, local, or federal level.
Represent the Office at public functions and events as delegated.
Perform special projects and other duties as required by the position.
Minimum Qualifications
Knowledge of basic principles of risk management, general insurance practices, or general legal practices in a regulatory environment.
Knowledge of supervisory and management principles and practices.
Knowledge of methods of compiling, organizing, and analyzing data.
Knowledge of investigative techniques and practices.
Ability to use Microsoft Office programs with proficiency in Excel and Word.
Ability to supervise, manage, and train staff, delegate/assign workloads, determine work priorities, document work, and ensure proper completion of work assignments by staff.
Ability to collect, evaluate, and analyze data into a logical format for presentation in reports, documents, and other written materials.
Ability to identify the nature of problems and use logic and analysis to develop different approaches to resolve them.
Ability to read, interpret, and apply Florida Statutes, rules, and regulations pertaining to insurance matters.
Ability to conduct fact-finding research.
Ability to establish and maintain effective working relationships with co-workers and the public.
Ability to effectively communicate verbally and in writing.
The annual salary for this position is $75,000. Employees of the Office of Insurance Regulation are paid monthly. This is a non-remote on-site position located in Tallahassee, FL.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
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Overview The Florida Office of Insurance Regulation (OIR) regulates a complex insurance market and offers opportunities for career growth. OIR provides benefits, tuition waiver programs, and flexible work schedules for State of Florida employees.
Responsibilities
Supervise and manage analysts in the Property and Casualty Market Regulation (PCMR). Coordinate confidential personnel actions, including recruitment, disciplinary, attendance and leave, organizational changes, and related matters. Develop and conduct training programs for PCMR staff.
Provide administrative and technical supervision to employees in the research, examination, investigation, and/or analysis of the business practices and conduct of Property & Casualty insurance companies.
Assign, monitor, and review all investigation and examination cases prior to forwarding to the Director or closing. Direct the compilation and review of various reports prepared by staff.
Coordinate, plan, organize, and participate in settlement negotiations and in evidentiary and administrative hearings involving insurer noncompliance. Review all recommendations to management regarding enforcement actions and monitor through final resolution.
Maintain and provide staff with updated investigation and examination procedures and information to coincide with legislative, statutory, and rule changes in the insurance industry. Maintain accurate database and related records of all former and current investigations and examinations.
Provide technical assistance to the Office on matters pertaining to legislation, rulemaking, policies, and procedures as needed.
Perform other assignments deemed necessary by the Director or management.
Perform investigations and market conduct examination duties when necessary.
Participate in the development of strategic planning goals, program budgets, and the Bureau’s quality plan.
Compile and produce reports and other documents in response to information requests.
Coordinate with other law enforcement officials on illegal activities at the state, local, or federal level.
Represent the Office at public functions and events as delegated.
Perform special projects and other duties as required by the position.
Minimum Qualifications
Knowledge of basic principles of risk management, general insurance practices, or general legal practices in a regulatory environment.
Knowledge of supervisory and management principles and practices.
Knowledge of methods of compiling, organizing, and analyzing data.
Knowledge of investigative techniques and practices.
Ability to use Microsoft Office programs with proficiency in Excel and Word.
Ability to supervise, manage, and train staff, delegate/assign workloads, determine work priorities, document work, and ensure proper completion of work assignments by staff.
Ability to collect, evaluate, and analyze data into a logical format for presentation in reports, documents, and other written materials.
Ability to identify the nature of problems and use logic and analysis to develop different approaches to resolve them.
Ability to read, interpret, and apply Florida Statutes, rules, and regulations pertaining to insurance matters.
Ability to conduct fact-finding research.
Ability to establish and maintain effective working relationships with co-workers and the public.
Ability to effectively communicate verbally and in writing.
The annual salary for this position is $75,000. Employees of the Office of Insurance Regulation are paid monthly. This is a non-remote on-site position located in Tallahassee, FL.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
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