Collectors
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record‑setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
What You’ll Do
Work closely with campaign owners on end‑to‑end promotional delivery: understand their business goals, target audience, and key performance indicators, and communicate campaign progress and results effectively.
Assist our Advertising Partnerships manager through the ownership and operation of our booked advertising business through targeted email campaigns, custom email‑oriented email solutions, and more.
Continuously monitor and optimize email and push campaigns to improve their performance. Analyze data and make performance‑based recommendations for enhancements. Generate regular reports to track campaign performance, providing insights and recommendations to campaign stakeholders.
Provide insights and best‑practices to campaign stakeholders from a lifecycle marketing perspective to guide promotional strategy and decisions to enhance the customer experience.
Strategize, plan and execute upon various automated journeys across the customer lifecycle, supporting various areas of the business.
Assist in the execution of promotional campaigns by taking full advantage of the capabilities of Salesforce Marketing Cloud and Talon.One platforms. Configure and set up campaigns ensuring accurate implementation of promotional terms and conditions.
Develop exportable audiences by leveraging enhanced segmentation capabilities available in Salesforce Marketing Cloud for ingestion into Talon.One for customer‑level promotional eligibility.
Work directly with the Senior Manager, CRM to define goals, benchmarks, and KPIs for growth campaign performance.
Plan and execute A/B testing methods within all campaigns to identify winning variations, utilizing testing platforms and statistical analysis to validate hypotheses and make data‑driven decisions.
Stay updated on industry trends, best practices, and emerging lifecycle marketing techniques, and proactively apply this knowledge to drive continuous improvement and innovation.
Support the Senior Manager, CRM with day‑to‑day management of email, push notifications & promotions as needed.
Other related duties as assigned.
Who You Are
Bachelor’s degree in Marketing, Business, or a related field.
3‑5 years of proven experience in lifecycle marketing, marketing CRM, marketing campaign management, marketing operations, or related functions.
Demonstrated expertise in working in marketing automation tools, promotion automation platforms, and CRM marketing technology.
Experience working with Salesforce Marketing Cloud is strongly preferred.
Strong analytical skills and experience with data‑driven decision‑making, including proficiency in customer data analysis, LTV modeling, customer reinvestment and payback analysis, and segmentation.
Detail‑oriented mindset with a strong focus on accuracy and quality of work.
A team player, with a strong track record of cross‑functional partnership.
Proven ability to work in a fast‑paced, dynamic environment and manage multiple projects simultaneously.
Excellent communication skills, both written and verbal, with the ability to present complex data and concepts in a clear and concise manner.
Passion for collecting or an interest in learning more about the hobby.
Salary Range $66,000–$93,000 (actual compensation varies by location, experience, and skill set. Eligibility for bonuses, commissions, or other forms of compensation may apply).
Benefits
Health Insurance: Medical, Dental, and Vision for all full‑time employees.
Additional Benefits: Fertility, commuter, and educational assistance for full‑time employees.
401(k) Matching Plan: Competitive 401(k) matching to support future financial goals.
Vacation: Flexible time‑off for all salaried employees.
Holiday Pay: Ten company‑paid holidays for all regular, full‑time employees.
Employee Discounts: Discounts on select grading services for approved submissions.
Flexible Hours: Many teams offer flexible schedules with varying shifts and accommodate individual needs.
Fun Working Environment: Participation in celebrations, holiday events, and team‑building activities.
Candidates must be authorized to work in the United States.
Qualified applications with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Collectors uses e‑Verify to validate your ability to work legally in the United States.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a diverse team better serves the community of collectors we support.
If you require an accommodation to apply or interview due to a disability or special need, please email people@collectors.com.
#J-18808-Ljbffr
What You’ll Do
Work closely with campaign owners on end‑to‑end promotional delivery: understand their business goals, target audience, and key performance indicators, and communicate campaign progress and results effectively.
Assist our Advertising Partnerships manager through the ownership and operation of our booked advertising business through targeted email campaigns, custom email‑oriented email solutions, and more.
Continuously monitor and optimize email and push campaigns to improve their performance. Analyze data and make performance‑based recommendations for enhancements. Generate regular reports to track campaign performance, providing insights and recommendations to campaign stakeholders.
Provide insights and best‑practices to campaign stakeholders from a lifecycle marketing perspective to guide promotional strategy and decisions to enhance the customer experience.
Strategize, plan and execute upon various automated journeys across the customer lifecycle, supporting various areas of the business.
Assist in the execution of promotional campaigns by taking full advantage of the capabilities of Salesforce Marketing Cloud and Talon.One platforms. Configure and set up campaigns ensuring accurate implementation of promotional terms and conditions.
Develop exportable audiences by leveraging enhanced segmentation capabilities available in Salesforce Marketing Cloud for ingestion into Talon.One for customer‑level promotional eligibility.
Work directly with the Senior Manager, CRM to define goals, benchmarks, and KPIs for growth campaign performance.
Plan and execute A/B testing methods within all campaigns to identify winning variations, utilizing testing platforms and statistical analysis to validate hypotheses and make data‑driven decisions.
Stay updated on industry trends, best practices, and emerging lifecycle marketing techniques, and proactively apply this knowledge to drive continuous improvement and innovation.
Support the Senior Manager, CRM with day‑to‑day management of email, push notifications & promotions as needed.
Other related duties as assigned.
Who You Are
Bachelor’s degree in Marketing, Business, or a related field.
3‑5 years of proven experience in lifecycle marketing, marketing CRM, marketing campaign management, marketing operations, or related functions.
Demonstrated expertise in working in marketing automation tools, promotion automation platforms, and CRM marketing technology.
Experience working with Salesforce Marketing Cloud is strongly preferred.
Strong analytical skills and experience with data‑driven decision‑making, including proficiency in customer data analysis, LTV modeling, customer reinvestment and payback analysis, and segmentation.
Detail‑oriented mindset with a strong focus on accuracy and quality of work.
A team player, with a strong track record of cross‑functional partnership.
Proven ability to work in a fast‑paced, dynamic environment and manage multiple projects simultaneously.
Excellent communication skills, both written and verbal, with the ability to present complex data and concepts in a clear and concise manner.
Passion for collecting or an interest in learning more about the hobby.
Salary Range $66,000–$93,000 (actual compensation varies by location, experience, and skill set. Eligibility for bonuses, commissions, or other forms of compensation may apply).
Benefits
Health Insurance: Medical, Dental, and Vision for all full‑time employees.
Additional Benefits: Fertility, commuter, and educational assistance for full‑time employees.
401(k) Matching Plan: Competitive 401(k) matching to support future financial goals.
Vacation: Flexible time‑off for all salaried employees.
Holiday Pay: Ten company‑paid holidays for all regular, full‑time employees.
Employee Discounts: Discounts on select grading services for approved submissions.
Flexible Hours: Many teams offer flexible schedules with varying shifts and accommodate individual needs.
Fun Working Environment: Participation in celebrations, holiday events, and team‑building activities.
Candidates must be authorized to work in the United States.
Qualified applications with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Collectors uses e‑Verify to validate your ability to work legally in the United States.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a diverse team better serves the community of collectors we support.
If you require an accommodation to apply or interview due to a disability or special need, please email people@collectors.com.
#J-18808-Ljbffr