Capital One
Full Time Branch Ambassador - Edgard
Capital One is reimagining the branch experience, placing customers’ everyday lives at the center of our banking services. The Branch Ambassador serves as the face of this new model, delivering exceptional service, managing a wide range of transactions, and promoting our integrated technology and financial products.
Key Responsibilities
Engage with customers in a friendly, approachable manner, resolving inquiries quickly and efficiently.
Execute transactions including check cashing, deposits, transfers, and withdrawals while monitoring fraud mitigation and adhering to operational policies.
Provide product knowledge and guide customers to appropriate financial solutions.
Ensure compliance with bank audit, security policies, and federal regulations.
Support all branch activities, rotating through different service areas based on customer needs.
Leverage digital tools (laptops, iPads) to educate customers on mobile and online banking experiences.
Collaborate with team members to enhance the overall retail customer experience.
Assist in research and answer customer inquiries to improve retention and engagement via multiple channels.
Travel between assigned branches within the local area to support the market.
Basic Qualifications
High School Diploma, GED, or equivalent certification.
At least 1 year of Retail, Sales, or Customer Service experience.
At least 6 months of cash handling experience.
Preferred Qualifications
Associate’s degree.
2+ years of Retail, Sales, or Banking Experience.
Employment Details At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salary: Edgard, LA – $43,680 – $43,680 for Branch Ambassador.
Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Equal Opportunity Employer Statement Capital One is an equal‑opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws.
Application Information This role is expected to accept applications for a minimum of 5 business days.
Additional Notes For technical support or questions about Capital One’s recruiting process, please email Careers@capitalone.com.
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Key Responsibilities
Engage with customers in a friendly, approachable manner, resolving inquiries quickly and efficiently.
Execute transactions including check cashing, deposits, transfers, and withdrawals while monitoring fraud mitigation and adhering to operational policies.
Provide product knowledge and guide customers to appropriate financial solutions.
Ensure compliance with bank audit, security policies, and federal regulations.
Support all branch activities, rotating through different service areas based on customer needs.
Leverage digital tools (laptops, iPads) to educate customers on mobile and online banking experiences.
Collaborate with team members to enhance the overall retail customer experience.
Assist in research and answer customer inquiries to improve retention and engagement via multiple channels.
Travel between assigned branches within the local area to support the market.
Basic Qualifications
High School Diploma, GED, or equivalent certification.
At least 1 year of Retail, Sales, or Customer Service experience.
At least 6 months of cash handling experience.
Preferred Qualifications
Associate’s degree.
2+ years of Retail, Sales, or Banking Experience.
Employment Details At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salary: Edgard, LA – $43,680 – $43,680 for Branch Ambassador.
Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Equal Opportunity Employer Statement Capital One is an equal‑opportunity employer (EOE, including disability/veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws.
Application Information This role is expected to accept applications for a minimum of 5 business days.
Additional Notes For technical support or questions about Capital One’s recruiting process, please email Careers@capitalone.com.
#J-18808-Ljbffr