UBMD Physicians' Group
Collections Representative – Billing Department
Pay: $17.00/hour + 15% commission on all successfully collected past‑due balances.
Schedule: Full‑time.
Location: UB Associates (In person).
At UB Associates, we’re dedicated to helping patients navigate their healthcare experience with clarity and compassion. As a Collections Representative, you’ll play an important role in supporting patients with their account balances while building valuable skills that can grow into a rewarding career in healthcare administration.
Key Responsibilities
Contact patients regarding outstanding balances to arrange payments or set up payment plans.
Review overdue accounts and follow up according to company policy.
Work no‑show charge reports and $0 encounters to ensure all services are captured accurately.
Respond to patient inquiries about balances and payment options with professionalism and empathy.
Monitor and respond to online reviews, maintaining a positive image for the practice.
Document all collection activities accurately in the system.
Collaborate with billing, front office, and clinical teams to resolve patient concerns.
Handle patient information in full compliance with PHI and HIPAA regulations.
What You’ll Bring
High school diploma or equivalent required; associate’s degree in healthcare administration or related field preferred.
1+ years of experience in medical collections, billing, or patient account services preferred.
Strong communication and organizational skills.
A calm, professional approach to resolving challenges.
A customer service mindset and attention to detail.
Why You’ll Love Working Here
Competitive hourly pay plus 15% commission – your success is rewarded.
Comprehensive benefits including 401(k) with matching, health, dental, vision, and life insurance, plus paid time off.
Supportive, team‑oriented environment that values your contributions.
Opportunities to learn, grow, and advance within a respected healthcare organization.
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Paid time off
Paid holidays
Apply Today If you’re looking for a role where you can make a difference for patients while growing your career, we’d love to meet you. Apply today to join the UB Associates team!
#J-18808-Ljbffr
Schedule: Full‑time.
Location: UB Associates (In person).
At UB Associates, we’re dedicated to helping patients navigate their healthcare experience with clarity and compassion. As a Collections Representative, you’ll play an important role in supporting patients with their account balances while building valuable skills that can grow into a rewarding career in healthcare administration.
Key Responsibilities
Contact patients regarding outstanding balances to arrange payments or set up payment plans.
Review overdue accounts and follow up according to company policy.
Work no‑show charge reports and $0 encounters to ensure all services are captured accurately.
Respond to patient inquiries about balances and payment options with professionalism and empathy.
Monitor and respond to online reviews, maintaining a positive image for the practice.
Document all collection activities accurately in the system.
Collaborate with billing, front office, and clinical teams to resolve patient concerns.
Handle patient information in full compliance with PHI and HIPAA regulations.
What You’ll Bring
High school diploma or equivalent required; associate’s degree in healthcare administration or related field preferred.
1+ years of experience in medical collections, billing, or patient account services preferred.
Strong communication and organizational skills.
A calm, professional approach to resolving challenges.
A customer service mindset and attention to detail.
Why You’ll Love Working Here
Competitive hourly pay plus 15% commission – your success is rewarded.
Comprehensive benefits including 401(k) with matching, health, dental, vision, and life insurance, plus paid time off.
Supportive, team‑oriented environment that values your contributions.
Opportunities to learn, grow, and advance within a respected healthcare organization.
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Paid time off
Paid holidays
Apply Today If you’re looking for a role where you can make a difference for patients while growing your career, we’d love to meet you. Apply today to join the UB Associates team!
#J-18808-Ljbffr