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Goodwill of Central & Southern Indiana

Retail Associate

Goodwill of Central & Southern Indiana, Indiana, Pennsylvania, us, 15705

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Part‑Time Retail Associate – Creekview Dr. 1 week ago Be among the first 25 applicants

Position Status:

Part‑Time

Hourly Rate : $11

Location : 980 Creekview Rd., Columbus, IN 47201

The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of various jobs the Retail Associate may be called upon to learn and work include: Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e‑Books Producer, and Rack or Cart Runner.

Cashier

Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols.

Provides general information about Goodwill programs to educate customers and answer questions. Directs all higher‑level questions to the appropriate associate or manager.

Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).

Textiles or Wares Producer

Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly barbs, tags, and hangs textiles or wares.

Produces 100 items per hour for wares / 85 items per hour for textiles adhering to Goodwill’s pricing standards and updating daily production tracking sheet.

Occasionally uses a pallet jack and regularly uses a conveyor belt.

Donation Door Attendant

Accepts donations from customers and maintains a clean and clear donation door.

Quickly and accurately sorts products and distributes them to appropriate areas.

Maintains an efficient working area by ensuring the backroom is clean and organized (all boxes labeled, everything in its place).

Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.

eCommerce Producer

Develops a keen eye to identify and secure items of value for ClickGoodwill.

Stays informed of the market value of merchandise through eBay and other Internet shopping sites to properly tag, itemize, and secure items in totes for ClickGoodwill and educates team of eCommerce high‑ticket items.

Properly, efficiently and carefully packs curated products onto pallets, wraps, and ships totes to ClickGoodwill to meet the store budget regarding totes shipped per week.

e‑Books Producer

Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location to meet the store budget.

Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill.

Identifies top sellers and manages a clean, organized, in-store sales‑effective display.

Rack and Cart Runner

Checks each rack/cart to ensure quality and value.

Properly sizes, merchandises, and purges the sales floor.

Maintains a clean and orderly sales floor, puts away carts, and stocks shelves.

Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.

Required Competencies

Degree and Credential Requirements – NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute.

Customer Focus – Ability to see, comprehend, and relate with customers impartially, unbiasly yet effectively and balance manner; builds and maintains customer satisfaction.

Teamwork – Works well with others and makes valued contributions to the outputs of others to assist the team or project to achieve the required outputs.

Ethical – Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.

Attention to Detail – Attends to details and pursues quality in accomplishing tasks, including safety awareness.

Time Management – Manages one's own time and the time of others effectively.

Preferred Competencies

Technical Knowledge – Familiar with computers and relevant software including basic computer and Internet navigation skills.

Communication Skills – Articulates thoughts and expresses ideas effectively using oral, written, visual and non‑verbal communication skills, and listening skills to comprehend customers' needs.

Mathematical Aptitude – Develops and applies mathematical thinking to solve a range of problems in everyday situations.

Critical Thinking – Uses judgment and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Other Requirements

Hard to Very Hard Physical Work – Able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Ability to move and lift 10‑50 pounds.

Can manage frequent exposure to moderate noise and temperature variations.

Benefits

Corporate wellness program that includes: an Employee Assistance Program (EAP), health coaching and wellness discounts (Weight Watchers, YMCA, etc.)

Discount programs for phone carriers (Verizon, AT&T, etc.) and 20% discount off Goodwill retail stores immediately upon hire.

Financial education programs – credit union membership and access to online workshops.

Daily pay options available.

Goodwill is an EEO Employer / Vet / Disabled employer. Retail1

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