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Sunstates Security

Flex Utility Security Officer - All Shifts - $20/hr

Sunstates Security, Raleigh, North Carolina, United States

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Flex Utility Security Officer – All Shifts – $20/hr Location: Arden, NC

Pay: $20/hr – paid weekly. Hiring immediately. Open availability for all shifts and all days.

Overview

– Sunstates Security is one of the largest privately held security companies in the U.S. With a national reputation for exceptional service and a strong commitment to professional workforce development, we offer a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our core values of honor, integrity, and trust guide our workplace culture.

Position Overview

– The Unarmed Utility Officer is an on‑call position responsible for covering posts as needed due to call‑offs, staffing shortages, or client‑requested additional coverage. Candidates must have open availability and be able to adapt to different sites and responsibilities quickly.

Key Responsibilities

Maintain detailed notes and knowledge of all trained sites to ensure seamless coverage when filling in.

Work independently with minimal supervision.

Accurately track hours worked and submit timesheets to the Operations Manager by 10:00 AM each Friday.

Quality Standards

Report to work whether called in or scheduled in advance; arrive on time and complete assigned shifts (including overtime, if needed).

Maintain a neat, professional appearance in a clean and complete uniform.

No smoking on assigned posts.

Provide professional, friendly customer service at all times.

Communicate clearly (verbal and written) and handle both routine and crisis situations effectively.

Follow and enforce all post orders, client, and company policies.

Promptly report all site concerns to management.

Qualifications

Clean driving record required for driving posts.

Preferred: 1+ year of experience in security, law enforcement, or military (manager discretion).

Basic computer and cell phone literacy.

Strong verbal and written communication skills.

Demonstrated ability to provide excellent customer service.

Sound judgment and decision‑making skills.

Open availability is a must – able to work flexible schedules including evenings, nights, weekends, and holidays.

Reliable transportation to work sites.

Self‑motivated and able to work well independently and as part of a team.

Education Requirements

– High School diploma or equivalent.

Benefits

Affordable Care Act compliant medical benefits program.

Dental insurance program.

Free life insurance.

Disability insurance.

Paid time off and bereavement leave.

Paid holidays.

Direct deposit or pay cards.

Employee incentives and referral bonuses.

Employee of the month award.

Education reimbursement.

Service awards.

Employee involvement initiatives.

Management mentoring and support.

Career advancement opportunities.

401(k) program.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

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