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Fidelis Care - New York

Senior Trainer

Fidelis Care - New York, Latham, New York, United States

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Senior Trainer – Fidelis Care, New York Position located in New York. Role primarily remote with an expected 10% travel. Candidates must reside in NY or be willing to travel to NY offices a few times per year.

Position Purpose Responsible for developing and conducting specialized training programs and auditing tools on HEDIS, STAR scores, gap closures, and member and provider experience for Fidelis Care.

Responsibilities

Coordinate training efforts with various cross‑functional areas.

Develop and administer a universal training curriculum, employ technologies, and enhance training development programs.

Conduct training sessions covering soft skills and processes specific to various departments within Fidelis Care.

Develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.

Evaluate effectiveness of training programs, including cost and benefit analyses, and communicate results to management.

Audit team results, identify gaps in training, and implement improvements in training programs.

Review and recommend updates to policies and procedures.

Ability to travel to various offices within New York State.

Qualifications

Bachelor's degree in a related field or equivalent experience.

4+ years of training and auditing experience, preferably in a managed care or healthcare environment.

Valid driver’s license.

Compensation and Benefits Pay Range: $70,100.00 – $126,200.00 per year

Benefits include competitive pay, health insurance, 401(k), stock purchase plans, tuition reimbursement, paid time off and holidays, and a flexible approach to work with remote, hybrid, field, or office work schedules. Compensation may include additional incentives and is subject to eligibility.

Equal Opportunity Employment Centene is an equal opportunity employer committed to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.

Job Details

Seniority Level: Not Applicable

Employment Type: Full‑time

Job Function: Education and Training

Industry: Hospitals and Health Care and Insurance

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