Comcast
Retail Sales Consultant
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast‑forward your career at Comcast.
Core Responsibilities
Passionately represents products and services by sharing and demonstrating product and sales know‑how with customers.
Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
Leads with a customer‑first approach in all interactions, listening and evaluating customer needs and providing appropriate solutions.
Achieves sales and customer experience goals and objectives.
Ensures comprehensive customer onboarding activities and guides customers through product usage and management.
Performs operational and administrative tasks.
Partners with customer care to resolve customer issues, as appropriate.
Consistently demonstrates sales excellence and professionalism with integrity and a warm, friendly demeanor.
Complies with all company and retail operational policies and procedures.
Completes training requirements and actively engages in team huddles and learning.
Knows and understands the sales compensation plan and its key elements.
Works a flexible schedule, including evenings, weekends, holidays, variable schedules, and overtime as needed, and may be required to work in alternate stores outside the home base store.
Maintains regular, consistent, and punctual attendance.
Can carry and lift up to 25‑pound boxes and stand and move about the store constantly.
Performs other duties and responsibilities as assigned.
Employees at All Levels Are Expected To
Understand our Operating Principles and make them the guidelines for how you do your job.
Own the customer experience—think and act in ways that put customers first, provide seamless digital options at every touchpoint, and turn them into promoters of our products and services.
Know your stuff—be enthusiastic learners, users, and advocates of our game‑changing technology, products, and services, especially our digital tools and experiences.
Win as a team—make big things happen by working together and being open to new ideas.
Be part of the Net Promoter System—join huddles, make callbacks, and help elevate opportunities to improve customer service.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what’s right for each other, our customers, investors, and our communities.
Disclaimer
This information is designed to indicate the general nature and level of work performed by employees in this role. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications.
Skills
Customer‑Focused
Workplace Organization
Persuasion
Technical Knowledge
Teamwork
Self‑Motivation
Resilience
Critical Thinking
Problem Solving
Communication
Professional Integrity
Salary Base Pay: $16.50 per hour
Target Total Compensation (Base Pay plus Targeted Commission): $24.19 per hour
Our sales compensation programs offer potential for significant upside above targeted earnings for those who exceed sales targets.
Education High School Diploma / GED
Relevant Work Experience 2-5 Years
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industries: IT Services and IT Consulting, Technology, Information and Internet, and Telecommunications
Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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Core Responsibilities
Passionately represents products and services by sharing and demonstrating product and sales know‑how with customers.
Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
Leads with a customer‑first approach in all interactions, listening and evaluating customer needs and providing appropriate solutions.
Achieves sales and customer experience goals and objectives.
Ensures comprehensive customer onboarding activities and guides customers through product usage and management.
Performs operational and administrative tasks.
Partners with customer care to resolve customer issues, as appropriate.
Consistently demonstrates sales excellence and professionalism with integrity and a warm, friendly demeanor.
Complies with all company and retail operational policies and procedures.
Completes training requirements and actively engages in team huddles and learning.
Knows and understands the sales compensation plan and its key elements.
Works a flexible schedule, including evenings, weekends, holidays, variable schedules, and overtime as needed, and may be required to work in alternate stores outside the home base store.
Maintains regular, consistent, and punctual attendance.
Can carry and lift up to 25‑pound boxes and stand and move about the store constantly.
Performs other duties and responsibilities as assigned.
Employees at All Levels Are Expected To
Understand our Operating Principles and make them the guidelines for how you do your job.
Own the customer experience—think and act in ways that put customers first, provide seamless digital options at every touchpoint, and turn them into promoters of our products and services.
Know your stuff—be enthusiastic learners, users, and advocates of our game‑changing technology, products, and services, especially our digital tools and experiences.
Win as a team—make big things happen by working together and being open to new ideas.
Be part of the Net Promoter System—join huddles, make callbacks, and help elevate opportunities to improve customer service.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what’s right for each other, our customers, investors, and our communities.
Disclaimer
This information is designed to indicate the general nature and level of work performed by employees in this role. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications.
Skills
Customer‑Focused
Workplace Organization
Persuasion
Technical Knowledge
Teamwork
Self‑Motivation
Resilience
Critical Thinking
Problem Solving
Communication
Professional Integrity
Salary Base Pay: $16.50 per hour
Target Total Compensation (Base Pay plus Targeted Commission): $24.19 per hour
Our sales compensation programs offer potential for significant upside above targeted earnings for those who exceed sales targets.
Education High School Diploma / GED
Relevant Work Experience 2-5 Years
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industries: IT Services and IT Consulting, Technology, Information and Internet, and Telecommunications
Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
#J-18808-Ljbffr