Spectrum
Call Center Outbound Sales Representative (Bilingual Spanish)
Spectrum, Florida, New York, United States
Call Center Outbound Sales Representative (Bilingual Spanish)
Join to apply for the
Call Center Outbound Sales Representative (Bilingual Spanish)
role at
Spectrum .
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year. Enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
As an Outbound Sales Representative, you’ll be the voice that connects families to Spectrum’s essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you’ll meet, and often exceed, sales targets, making a significant impact on our growth and community engagement.
What our Outbound Sales Representatives Enjoy Most About the Role
Simplifying and Enhancing Customer Experience: Actively support efforts to make our services more accessible and user-friendly for customers.
Achieving Sales Goals: Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers.
Building Customer Satisfaction: Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction.
Product Expertise: Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services.
Efficient Follow‑Up: Create and maintain a strong follow‑up plan to increase efficiency and sales conversion rates, while ensuring database accuracy.
Working Conditions Normal office environment.
Required Qualifications Education High School Diploma, GED, or equivalent.
Experience 1+ year of call center and/or sales experience.
Technical Skills
Proficiency in MS Office and related software applications.
Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator.
Skills & Abilities
Strong verbal and written communication skills in English and Spanish.
Clear, concise, and professional oral communication.
Strong listening and interpretation skills to understand and meet customer needs.
Consultative sales approach, including needs analysis, objection handling, and effective closing.
Judgement and initiative to make informed decisions.
Attention to detail and quick response to changing business needs.
Ability to prioritize and organize effectively, even under high volume.
Multitasking with job‑specific software and office equipment.
Independent and collaborative work ethic.
Management of multiple prospects.
Preferred Qualifications
Knowledge of commercial internet, video, and data services.
Experience in a fast‑paced, customer‑focused environment.
Bilingual – Spanish.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Telecommunications
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile, and Voice. Beyond our connectivity solutions, we also provide local news, programming, and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
#J-18808-Ljbffr
Call Center Outbound Sales Representative (Bilingual Spanish)
role at
Spectrum .
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year. Enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
As an Outbound Sales Representative, you’ll be the voice that connects families to Spectrum’s essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you’ll meet, and often exceed, sales targets, making a significant impact on our growth and community engagement.
What our Outbound Sales Representatives Enjoy Most About the Role
Simplifying and Enhancing Customer Experience: Actively support efforts to make our services more accessible and user-friendly for customers.
Achieving Sales Goals: Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers.
Building Customer Satisfaction: Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction.
Product Expertise: Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services.
Efficient Follow‑Up: Create and maintain a strong follow‑up plan to increase efficiency and sales conversion rates, while ensuring database accuracy.
Working Conditions Normal office environment.
Required Qualifications Education High School Diploma, GED, or equivalent.
Experience 1+ year of call center and/or sales experience.
Technical Skills
Proficiency in MS Office and related software applications.
Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator.
Skills & Abilities
Strong verbal and written communication skills in English and Spanish.
Clear, concise, and professional oral communication.
Strong listening and interpretation skills to understand and meet customer needs.
Consultative sales approach, including needs analysis, objection handling, and effective closing.
Judgement and initiative to make informed decisions.
Attention to detail and quick response to changing business needs.
Ability to prioritize and organize effectively, even under high volume.
Multitasking with job‑specific software and office equipment.
Independent and collaborative work ethic.
Management of multiple prospects.
Preferred Qualifications
Knowledge of commercial internet, video, and data services.
Experience in a fast‑paced, customer‑focused environment.
Bilingual – Spanish.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Telecommunications
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile, and Voice. Beyond our connectivity solutions, we also provide local news, programming, and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
#J-18808-Ljbffr