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King & Bishop

Sales Assistant

King & Bishop, Needham Heights, Massachusetts, us, 02494

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We are seeking a detail-oriented

Sales Assistant

to support our clients sales and customer service teams by ensuring timely order processing and accurate invoicing. This role plays a key part in reducing open order balances by coordinating with hospitals, distributors, sales representatives, and internal stakeholders to obtain required purchase orders, case documentation, and new customer information.

The ideal candidate is organized, proactive, and comfortable working with data systems while communicating professionally with both internal and external partners.

Key Responsibilities Open Order Management

Reduce open order balances by obtaining

purchase orders

for open orders from hospitals, distributors, sales representatives, and regional managers

Prioritize follow-up on

open orders more than 30 days past the date of surgery

Utilize

Power BI

and

Microsoft NAV

to access and review required data

Provide obtained purchase orders to

Customer Service

to support timely invoicing

Case Documentation Coordination

Obtain

case sheets

for purchase orders received by Customer Service

Provide completed case sheets to Customer Service to ensure accurate invoicing

Ensure distributors and sales representatives are entering case information into the

order entry portal

(once available)

New Customer Setup

Complete and submit

new customer forms

to Customer Service as required

Identify when new customer forms are needed (e.g., first-time customers)

Communicate with hospitals, distributors, sales representatives, and regional managers to obtain required customer information

Qualifications

Strong organizational and follow-up skills with exceptional attention to detail

Ability to manage multiple priorities in a fast-paced environment

Proficiency with data systems and reporting tools; experience with

Power BI ,

Microsoft NAV , or ERP systems preferred

Strong written and verbal communication skills

Prior experience supporting sales, operations, or customer service teams—particularly in healthcare or medical device environments is a plus

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