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IronMountain Solutions, Inc.

Remote Call Center Specialist - Government Tips & Data

IronMountain Solutions, Inc., Florida, New York, United States

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A technology service provider is seeking a Jr Customer Service Representative to manage calls and online tips for the DHS ICE HSI Tip Line. This fully remote role requires strong customer service skills, attention to detail, and the ability to multitask in a high-volume environment. Candidates should have 3+ years of call center experience and be proficient with telephony systems and CRMs. The position offers opportunities for training and process improvement within a dedicated team. #J-18808-Ljbffr