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IronMountain Solutions

Remote Call Center Specialist - Tips & Investigations

IronMountain Solutions, Thomasville, North Carolina, United States, 27630

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A leading technology solutions provider is seeking a motivated Customer Service Representative for the DHS ICE HSI Tip Line. This fully remote position requires strong communication skills and at least 3 years of call center experience. Responsibilities include managing incoming calls, documenting information, and preparing reports. Candidates should possess multitasking abilities and a strong focus on customer service, with experience in telephony systems and CRM tools being essential. #J-18808-Ljbffr