Crowe
HCM/Payroll Business Analyst and Systems Implementation Lead – Public Sector
Crowe, Knoxville, Tennessee, United States, 37955
HCM/Payroll Business Analyst and Systems Implementation Lead – Public Sector
Join to apply for the
HCM/Payroll Business Analyst and Systems Implementation Lead – Public Sector
role at
Crowe
Job Description Crowe is seeking an experienced and dynamic
Lead Government Consultant
to join our growing public sector consulting practice. This role offers an exciting opportunity to lead and contribute to impactful projects that help government clients modernize their Human Capital Management (HCM) and payroll systems. The ideal candidate will bring a strong background in management consulting, a passion for solving complex business challenges, and the ability to lead teams and drive results.
Key Responsibilities
Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges
Lead and mentor business analyst teams in conducting detailed process analysis and system assessments
Analyze business operations and develop actionable recommendations for improvement
Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements
Document staffing models, technology systems, workflows, and associated costs
Deliver high-quality written reports, process documentation, and engaging client presentations
Support proposal development, client relationship management, and business development efforts
Work closely with project managers to ensure projects are completed on time and within budget
Required Qualifications
Undergraduate degree and 5 to 8 years of professional experience in management consulting
In-depth knowledge of HR/Payroll processes
Prior experience implementing payroll or HCM software, including system configuration and testing
Strong experience working with public sector clients
Experience working on HCM technology implementation projects
Strong analytical thinking, attention to detail, and quantitative skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel)
Self‑motivated, flexible, and capable of working both independently and collaboratively
A consistent record of delivering high‑quality work under tight deadlines
Preferred Qualifications
Current certification in one or more of the following: CBAP, CSM, PMI‑PBA, or PMP
Experience leading small projects or coordinating cross‑functional project teams
Experience working with enterprise‑level government systems and public sector project lifecycles
Experience with requirements management software such as IBM ELM, Jira, Confluence, or others
Values & Equity We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.
Benefits Your exceptional people experience starts here. At Crowe, we care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!
Equal Employment Opportunity Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.
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HCM/Payroll Business Analyst and Systems Implementation Lead – Public Sector
role at
Crowe
Job Description Crowe is seeking an experienced and dynamic
Lead Government Consultant
to join our growing public sector consulting practice. This role offers an exciting opportunity to lead and contribute to impactful projects that help government clients modernize their Human Capital Management (HCM) and payroll systems. The ideal candidate will bring a strong background in management consulting, a passion for solving complex business challenges, and the ability to lead teams and drive results.
Key Responsibilities
Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges
Lead and mentor business analyst teams in conducting detailed process analysis and system assessments
Analyze business operations and develop actionable recommendations for improvement
Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements
Document staffing models, technology systems, workflows, and associated costs
Deliver high-quality written reports, process documentation, and engaging client presentations
Support proposal development, client relationship management, and business development efforts
Work closely with project managers to ensure projects are completed on time and within budget
Required Qualifications
Undergraduate degree and 5 to 8 years of professional experience in management consulting
In-depth knowledge of HR/Payroll processes
Prior experience implementing payroll or HCM software, including system configuration and testing
Strong experience working with public sector clients
Experience working on HCM technology implementation projects
Strong analytical thinking, attention to detail, and quantitative skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel)
Self‑motivated, flexible, and capable of working both independently and collaboratively
A consistent record of delivering high‑quality work under tight deadlines
Preferred Qualifications
Current certification in one or more of the following: CBAP, CSM, PMI‑PBA, or PMP
Experience leading small projects or coordinating cross‑functional project teams
Experience working with enterprise‑level government systems and public sector project lifecycles
Experience with requirements management software such as IBM ELM, Jira, Confluence, or others
Values & Equity We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.
Benefits Your exceptional people experience starts here. At Crowe, we care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!
Equal Employment Opportunity Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.
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