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Addus HomeCare

QA Specialist (Home Care Supervisory visits)

Addus HomeCare, Silver City, New Mexico, United States, 88061

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QA Specialist (Home Care Supervisory visits) 6 days ago Be among the first 25 applicants

Ready to make a real impact? Join Ambercare/Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home!

Ambercare is currently seeking a Full Time QA Specialist out of their Albuquerque NM location!

This position will be responsible for conducting in-home visits at clients' homes to monitor and report on quality of services being provided by Home Care Aides, and to determine whether existing care plans are adequate to meet client needs.

Location:

Ambercare 1290 E 32nd Street, Silver City, NM 88061

Schedule:

Monday through Friday - 8am to 5pm (6 to 8 QA visits daily)

At Addus/Ambercare We Offer Our Team The Best

Medical, Dental and Vision Benefits

Company matched 401K

Continued Education

Bonus

PTO Plan

Retirement Planning

Life Insurance

Employee discounts

Essential Duties

Monitors client’s condition and performance of duties by Home Care Aides

Maintains all company and Department on Aging rules, regulations, and standards

Conducts home visits to new clients to welcome and review the Welcome Packet

Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed

Prepares and completes accurate evaluation reports and case notes as needed

Maintains schedules to assure timely completion of all assigned home visits

Attends weekly branch meetings

Maintains a high degree of confidentiality at all times due to access to sensitive information

Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

Follows all Medicare, Medicaid, and HIPAA regulations and requirements

Abides by all regulations, policies, procedures and standards

Performs other duties as assigned

Position Requirements & Competencies

Minimum of 3 years’ experience working in the field of senior services or a related social service field.

Excellent oral and written communication skills.

Strong interpersonal skills.

Ability to prioritize and handle high call volumes.

Client-focused and customer service-driven.

Proficient in Microsoft Word, Excel, and Outlook.

Must have reliable transportation, valid driver’s license and insurance for travel within the branch service area

To apply via text, text 9883 to 334-518-4376

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Seniority level Mid-Senior level

Employment type Full-time

Job function Strategy/Planning and Information Technology

Industries Hospitals and Health Care

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