Advocate Aurora Health
Financial Advocate Lead
Advocate Aurora Health, North Wilkesboro, North Carolina, United States, 28674
Department:
10364 Enterprise Revenue Cycle - Sinai WI Arrival
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
7pm - 3a
Pay Range:
$22.50 - $33.75
Responsibilities
Coordinate staffing and functions within the Patient Access Department to achieve SRCO goals and objectives.
Serve as a department resource for testing and training new or improved Patient Access technology systems and processes.
Support department KRAs by collecting or compiling data for the department manager.
Maintain department inventory and order supplies through appropriate systems.
Edit associate payroll activity in Advocateworks, monitor and record attendance occurrences, and bring attendance patterns to the attention of the manager.
Provide service recovery in the manager’s or supervisor’s absence.
Generate daily work schedules for associates to maximize efficiency and patient throughput (including breaks, training, and team meetings).
Shift staffing to accommodate peak patient volume hours and monitor work processes to ensure best practices enhance customer service and technology utilization.
Ensure standard processes identified by the SRCO are effectively implemented at Patient Access points to maximize cash flow and decrease collections costs.
Identify potential barriers to unit-level goals and recommend effective solutions.
Serve on site teams and committees involved with revenue cycle, government compliance, and audits as requested by the Department Director or Manager.
Perform quality reviews to ensure process changes for reimbursement, coding,riol, and compliance initiatives are implemented and maintained.
Provide performance and behavioral feedback to management for probationary and annual associate performance reviews.
Perform front line associate duties in Patient Access, including pre‑registration, insurance verification/pre‑certification, and registration (IP/OP/ED).
Model excellence using AIDET and accuracy for front line associates.
Schedule limited patient scheduling for hospital services, ensuring minimum data set collection at first contact toતાં facilitate insurance verification.
Validate patient information, collect patient liabilities, provide estimates, and perform POS collection per SRCO policy.
Secure authorization and pre‑certification, and conduct customer service interactions with physicians, offices, and patients.
Validate patient information and obtain required signatures following WE‑ID processes for patients presenting for service.
Support overall SRCO efforts to integrate new and innovative people, process, and technology approaches for increased cash collections.
Assist the manager with compiling and utilizing statistical information for current operations and future planning.
Promote activities aligning with SRCO goals Chimera, standards, and target time frames for initiative implementation and completion.
Physical Requirements and Working Conditions
Occasional local travel for SRCO workgroups or events.
Work hours may verify based on organizational needs, including evenings and weekends.
Lift up to 35 pounds without assistance. For patient lifts over 35 pounds, use patient handling héro requirements with at least one buvo associate.
Lifting and movement situations assessed on a case‑by‑case basis.
Education / Experience Required
High School Diploma or equivalent.
Minimum of five years recent work experience in registration or a related healthcare department.
1–2 years of lead or supervisory registration experience.
Strong medical terminology background preferred; certification in medical terminology within one year of employment.
Knowledge of third‑party payers and Allegra system required.多久>
Knowledge, Skills & Abilities Required
(-) Proficient phone interaction with public, physicians, and hospital staff.
Excellent verbal and written communication skills.
Proficiency in computer‑based data entry.
ною
informatie in Bezug on CHAA certification within one year of employment.
Our Commitment to You Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, and programs that invest in your career development.
Compensation
Base compensation within the listed pay range based on qualifications, skills, experience, and/or training.
Premium pay such as shift, on‑call, and more based on role.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Benefits and More
Paid Time Off programs. Health and welfare benefits such as medical, dental, vision, life, and (short‑ and long‑term) disability.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits such as adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
About Advocate Health Advocate Health is the third‑largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care (Illinois), Atrium Health (Carolina, Georgia toimii Alabama), and Aurora Health Care (Wisconsin), Advocate Health leads in clinical innovation, health outcomes, consumer experience and value‑based care. Headquarters: Charlotte, North Carolina.
Advocate Health serves nearly 6 million patients, hosts hundreds of clinical trials, and is partnered with Wake Forest University School of Medicine as its academic core. It is recognized for excellence across cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn Morris, and specialized musculoskeletal programs. With 155,000 teammates across 69 hospitals and 1,000 locations, Advocate Health offers over 2,000 residency and fellow programs across 200+ projects. It delivers more than $6 billion in annual community benefits.
#J-18808-Ljbffr
10364 Enterprise Revenue Cycle - Sinai WI Arrival
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
7pm - 3a
Pay Range:
$22.50 - $33.75
Responsibilities
Coordinate staffing and functions within the Patient Access Department to achieve SRCO goals and objectives.
Serve as a department resource for testing and training new or improved Patient Access technology systems and processes.
Support department KRAs by collecting or compiling data for the department manager.
Maintain department inventory and order supplies through appropriate systems.
Edit associate payroll activity in Advocateworks, monitor and record attendance occurrences, and bring attendance patterns to the attention of the manager.
Provide service recovery in the manager’s or supervisor’s absence.
Generate daily work schedules for associates to maximize efficiency and patient throughput (including breaks, training, and team meetings).
Shift staffing to accommodate peak patient volume hours and monitor work processes to ensure best practices enhance customer service and technology utilization.
Ensure standard processes identified by the SRCO are effectively implemented at Patient Access points to maximize cash flow and decrease collections costs.
Identify potential barriers to unit-level goals and recommend effective solutions.
Serve on site teams and committees involved with revenue cycle, government compliance, and audits as requested by the Department Director or Manager.
Perform quality reviews to ensure process changes for reimbursement, coding,riol, and compliance initiatives are implemented and maintained.
Provide performance and behavioral feedback to management for probationary and annual associate performance reviews.
Perform front line associate duties in Patient Access, including pre‑registration, insurance verification/pre‑certification, and registration (IP/OP/ED).
Model excellence using AIDET and accuracy for front line associates.
Schedule limited patient scheduling for hospital services, ensuring minimum data set collection at first contact toતાં facilitate insurance verification.
Validate patient information, collect patient liabilities, provide estimates, and perform POS collection per SRCO policy.
Secure authorization and pre‑certification, and conduct customer service interactions with physicians, offices, and patients.
Validate patient information and obtain required signatures following WE‑ID processes for patients presenting for service.
Support overall SRCO efforts to integrate new and innovative people, process, and technology approaches for increased cash collections.
Assist the manager with compiling and utilizing statistical information for current operations and future planning.
Promote activities aligning with SRCO goals Chimera, standards, and target time frames for initiative implementation and completion.
Physical Requirements and Working Conditions
Occasional local travel for SRCO workgroups or events.
Work hours may verify based on organizational needs, including evenings and weekends.
Lift up to 35 pounds without assistance. For patient lifts over 35 pounds, use patient handling héro requirements with at least one buvo associate.
Lifting and movement situations assessed on a case‑by‑case basis.
Education / Experience Required
High School Diploma or equivalent.
Minimum of five years recent work experience in registration or a related healthcare department.
1–2 years of lead or supervisory registration experience.
Strong medical terminology background preferred; certification in medical terminology within one year of employment.
Knowledge of third‑party payers and Allegra system required.多久>
Knowledge, Skills & Abilities Required
(-) Proficient phone interaction with public, physicians, and hospital staff.
Excellent verbal and written communication skills.
Proficiency in computer‑based data entry.
ною
informatie in Bezug on CHAA certification within one year of employment.
Our Commitment to You Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, and programs that invest in your career development.
Compensation
Base compensation within the listed pay range based on qualifications, skills, experience, and/or training.
Premium pay such as shift, on‑call, and more based on role.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Benefits and More
Paid Time Off programs. Health and welfare benefits such as medical, dental, vision, life, and (short‑ and long‑term) disability.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits such as adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
About Advocate Health Advocate Health is the third‑largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care (Illinois), Atrium Health (Carolina, Georgia toimii Alabama), and Aurora Health Care (Wisconsin), Advocate Health leads in clinical innovation, health outcomes, consumer experience and value‑based care. Headquarters: Charlotte, North Carolina.
Advocate Health serves nearly 6 million patients, hosts hundreds of clinical trials, and is partnered with Wake Forest University School of Medicine as its academic core. It is recognized for excellence across cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplants, burn Morris, and specialized musculoskeletal programs. With 155,000 teammates across 69 hospitals and 1,000 locations, Advocate Health offers over 2,000 residency and fellow programs across 200+ projects. It delivers more than $6 billion in annual community benefits.
#J-18808-Ljbffr