Oak Street Health, part of CVS Health
Welcome Coordinator - Bilingual Spanish
Oak Street Health, part of CVS Health, Chicago, Illinois, United States, 60290
Title
Welcome Coordinator - Bilingual Spanish
Company Oak Street Health (part of CVS Health)
Role Description The purpose of the Welcome Coordinator at Oak Street Health is to create an inclusive environment for anyone who walks through our doors and to make a positive first and last impression on our patients. Welcome Coordinators are the face of our clinic and the glue that keeps our center operations efficient. They perform various administrative tasks that allow our broader teams to execute on creating an unmatched patient experience and make Oak Street a great place to work. They are expected to be friendly and highly flexible.
Core Responsibilities
Welcoming patients and guests
Conducting visit check‑in and assisting patients with required forms
Collecting co‑pays
Updating patient information and making changes in the electronic medical record platform
Scheduling / rescheduling appointments within the electronic medical records platform
Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
Managing faxes in the electronic fax platform
Maintaining the cleanliness of the Welcome and Community Room areas
May be required to float to other centers in the region on an infrequent basis
Other duties as assigned
Requirements
Strong computer skills and basic knowledge of Google Suite
Professional phone etiquette
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Strongly Preferred
Experience in a customer‑service setting
Some college education
Other Skills
A flexible and positive attitude
A welcoming and nurturing attitude toward our patient population of older adults
High level of integrity
Anticipated Weekly Hours 40 hours
Time Type Full time
Pay Range $17.00 - $31.30
per hour (base hourly rate or annual salary)
Benefits We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellbeing of our colleagues and their families. Our benefits include:
Affordable medical plan options, a 401(k) plan (including company matching), and an employee stock purchase plan
No‑cost programs for all colleagues: wellness screenings, tobacco cessation, weight management, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits
Application Window The application window for this opening will close on 07/09/2026.
EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr
Company Oak Street Health (part of CVS Health)
Role Description The purpose of the Welcome Coordinator at Oak Street Health is to create an inclusive environment for anyone who walks through our doors and to make a positive first and last impression on our patients. Welcome Coordinators are the face of our clinic and the glue that keeps our center operations efficient. They perform various administrative tasks that allow our broader teams to execute on creating an unmatched patient experience and make Oak Street a great place to work. They are expected to be friendly and highly flexible.
Core Responsibilities
Welcoming patients and guests
Conducting visit check‑in and assisting patients with required forms
Collecting co‑pays
Updating patient information and making changes in the electronic medical record platform
Scheduling / rescheduling appointments within the electronic medical records platform
Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
Managing faxes in the electronic fax platform
Maintaining the cleanliness of the Welcome and Community Room areas
May be required to float to other centers in the region on an infrequent basis
Other duties as assigned
Requirements
Strong computer skills and basic knowledge of Google Suite
Professional phone etiquette
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Strongly Preferred
Experience in a customer‑service setting
Some college education
Other Skills
A flexible and positive attitude
A welcoming and nurturing attitude toward our patient population of older adults
High level of integrity
Anticipated Weekly Hours 40 hours
Time Type Full time
Pay Range $17.00 - $31.30
per hour (base hourly rate or annual salary)
Benefits We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellbeing of our colleagues and their families. Our benefits include:
Affordable medical plan options, a 401(k) plan (including company matching), and an employee stock purchase plan
No‑cost programs for all colleagues: wellness screenings, tobacco cessation, weight management, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits
Application Window The application window for this opening will close on 07/09/2026.
EEO Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr